FreeWheel - Sr. Manager, Platform Demand Strategic Accounts

What you'll do

• Lead, coach, and develop a team of account managers to drive strong client relationships, retention, and revenue growth
• Provide ongoing mentorship, performance feedback, and career development guidance
• Foster a culture of proactive problem-solving, critical thinking, and customer-centric decision making
• Partner with Sales, Product, Support, Engineering teams to provide seamless client experiences
• Oversee account strategy and execution ensuring alignment with client objectives
• Identify skill gaps and implement training, onboarding, and upskilling programs
• Drive operational excellence by standardizing processes and improving workflows
• Act as an escalation point for complex client issues providing strategic direction
• Promote knowledge sharing, collaboration, and best practices across the team
• Serve as a product expert to evangelize product adoption and usage
• Lead negotiations for sophisticated commercial agreements with customers

Requirements

• 10+ years in digital advertising in a customer facing role with a primary focus on real-time bidding technologies
• 2+ years of experience managing a team
• Proven track record of managing and growing large, complex customers utilizing sales acumen, product expertise, and relationship building skills
• Demonstrated capability of managing a high performing team
• Experience developing trusted relationships with C-Suite decision makers
• Deep understanding of real-time bidding mechanics, standards, and protocols
• Strong understanding of digital advertising partner ecosystem, including data, measurement, optimization, and identity
• Experience navigating complex commercial negotiations
• Hands on experience in leading DSP or SSP platforms and knowledgeable about strengths and weaknesses
• Experience with Salesforce, SQL, Looker, Excel, and PowerPoint
• Bachelor’s Degree required

Tech stack

Benefits