Chicago, United States; Mountain View, United States; New York, US; Redmond, United States
Full job description
Microsoft Advertising seeks a Director of Launch Operations to lead global Go-To-Market launch process governance, cross-functional alignment, and product/seller readiness. The role requires managing end-to-end launch execution, ensuring compliance, mitigating risks, and driving accountability across product, sales, engineering, finance, and compliance teams. Responsibilities include leading large-scale programs, fostering team accountability and growth, and communicating effectively with senior leadership. Candidates must have a Bachelor's degree and 7+ years in sales, sales operations, program management, or related fields, with strong data-driven decision-making and leadership experience. Experience in digital advertising and sales enablement is required. The position is full-time, hybrid, and located in Redmond, WA; Mountain View, CA; Chicago, IL; or New York, NY. Salary ranges from $130,900 to $251,900 annually, with higher ranges for Bay Area and NYC.
What you'll do
Lead global end-to-end Go-To-Market Launch process governance models, owning the MSA operating model for launch execution.
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Clarify ownership boundaries across Product, Product Marketing, Marketing, Engineering, Sales, Global Commercial & Strategy Operations, and corporate Microsoft partners.
Ensure all launches operate within a consistent governance framework and scale launch models to support high volume.
Drive accountability for launch execution health and adherence to launch exit criteria.
Ensure all Sales and Customer impacting launches flow through Launch Operations.
Influence senior stakeholders to resolve friction points and eliminate execution bottlenecks.
Orchestrate cross-functional partners to ensure product and seller readiness for launches.
Elevate cross-functional gaps and adjust governance documentation to solve systematic gaps.
Reinforce team identity as trusted advisors to sales and go-to-market leaders.
Communicate effectively with senior leadership, technical teams, and field audiences.
Craft compelling context connecting strategic priorities and product capabilities to customer value.
Lead large-scale, cross-functional programs with end-to-end ownership from problem definition to execution.
Establish documentation, operating rhythms, and success measures for managing complex programs.
Manage stakeholder expectations, dependencies, and risks while maintaining momentum and trust.
Foster an environment of accountability, results, and psychological safety.
Model Microsoft culture and leadership principles.
Coach teams and individuals by setting clear objectives and enabling success.
Attract, retain, and develop top talent with focus on long-term growth.
Requirements
Bachelor's Degree in Business, Marketing, Sales, Engineering, or related field AND 7+ years experience in sales, sales operations/management, program management, business development, marketing, consulting, or a related field OR equivalent experience.
5+ years experience using data to drive business outcomes or inform business decisions.
5+ years experience managing relationships with stakeholders, clients, and/or customers.
12+ years experience in sales, sales operations/management, program management, business development, marketing, consulting, or a related field OR equivalent experience (preferred).
5+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience (preferred).
3+ years people management and/or informal/indirect team leadership experience (preferred).
Proven experience leading complex, cross-functional programs spanning multiple teams and stakeholders.
Ability to identify unmet or emerging customer needs through quantitative and qualitative insights and translate into scalable solutions.
Ability to operate effectively in ambiguous environments, independently scoping problems and driving execution.
Strong analytical and communication skills to influence decision-making.
Proven track record of exceptional performance and high productivity in leadership roles.
Experience in digital advertising and understanding customer buying and seller selling processes.
Experience in Sales Operations, GTM strategy, Sales Enablement or similar.
Benefits
Certain roles may be eligible for benefits and other compensation.Additional benefits and pay information available at https://careers.microsoft.com/us/en/us-corporate-pay
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