Chicago, United States; Mountain View, United States; New York, US; Redmond, United States
Full job description
Microsoft Advertising seeks a Director of Customer and Partner Marketing to translate Microsoft's marketing and AI capabilities into real-world client outcomes. The role requires deep client empathy, commercial awareness, and leadership to partner across sales, product, marketing, and activation teams. Responsibilities include understanding client needs, creating client-centric content, collaborating cross-functionally, applying market insights, and driving measurable client impact. Qualifications include a Bachelor's degree with 5+ years or equivalent experience in integrated marketing or related fields, with preference for experience in AdTech and media. The position is full-time, hybrid, and located in New York, Redmond, Mountain View, or Chicago. Salary ranges from $130,900 to $251,900 annually, higher in select metro areas.
What you'll do
Develop deep understanding of client needs, business pressures, and market dynamics across industries, regions, and verticals
Similar jobs
More roles worth a look
Related opportunities based on specialty and working model so candidates can keep momentum.
Chicago, United States; Mountain View, United States; New York, US; Redmond, United States
Full-time
Ensure all work reflects how clients operate based on customer behavior, feedback, and real-world use cases
Incorporate client voice into content creation and influence priorities
Translate Microsoft capabilities and solutions into compelling stories addressing client challenges
Shift conversations from products to client outcomes such as growth, trust, efficiency, and competitive advantage
Identify and build AI-enabled approaches to create and distribute content more effectively
Partner with Sales to understand client priorities and objections and translate into strategies and solutions
Collaborate with Product teams to ensure content reflects client needs, market dynamics, and product vision
Work with Marketing peers to ensure consistent and relevant narratives
Align with activation teams to ensure effective execution of strategies
Act as connector across functions to break down silos and drive alignment around client and solution
Ensure activations and content deliver consistent, client-centric experience
Apply outside-in lens to challenge assumptions and ensure market relevance
Monitor client, competitor, and partner evolution and adapt strategies accordingly
Ensure positioning and engagement reflect client priorities, language, and decision frameworks
Deliver tangible, measurable value for clients
Help clients navigate complexity especially as AI reshapes customer experience, trust, and decision-making
Provide clear, actionable guidance for clients
Influence without authority across complex, global, cross-functional teams
Build partnerships to align priorities, accelerate execution, and remove friction
Ensure tight content feedback loops between clients, sales, marketing, product, and activation
Champion client understanding and empathy culture
Encourage teams to engage directly with client insights, feedback, and use cases
Improve how internal teams discover and deliver compelling content translating into client outcomes
Requirements
Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 5+ years integrated marketing, event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience
Master's Degree in related field AND 3+ years integrated marketing experience OR Bachelor's Degree AND 7+ years integrated marketing experience OR equivalent experience
Relevant experience as a marketer and/or leader working across markets globally in integrated marketing / marketing communications
Strong experience in AdTech and media preferred
Ability to influence multiple levels of the organization
Ability to build collaborative relationships with a globally dispersed team and stakeholders
Previous leadership skills with ability to motivate and mobilize geographically dispersed teams, partners, and stakeholders
