Customer Success Manager

Key details

Full job description

Manage and grow a portfolio of customers using Smartly’s social advertising platform. Take full responsibility for assigned clients, driving retention and growth. Act as primary contact for customer accounts, proactively identify opportunities to improve performance, and collaborate with internal teams and external partners such as Facebook, Pinterest, and Snapchat. Requirements include experience in customer success or similar roles, knowledge of social advertising platforms, strong communication skills, ability to work independently, and willingness to travel for meetings and events.