Customer Experience Program Manager

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Full job description

Microsoft Advertising seeks a Customer Experience Program Manager responsible for driving business planning to grow market share and establish Microsoft Advertising as an AI industry leader. The role involves developing strategic plans across demand, supply, products, and platforms; leading workstreams on opportunity identification, demand strategy, and business requirements; collaborating with cross-functional teams; leveraging stakeholder insights for growth recommendations; communicating plans to business leaders; and partnering with Product, Engineering, Operations, and Business teams. Requires a Bachelor's degree and 4+ years experience or equivalent, with preferred qualifications including advanced degrees and 6-8+ years experience, cross-functional project management, digital advertising knowledge, strong strategic, communication, and analytical skills. The position is full-time, on-site in Mountain View, CA; New York, NY; Redmond, WA; or San Francisco, CA. Salary ranges from $119,800 to $234,700 annually, with higher ranges in SF Bay Area and NYC.