TripleLift is hiring a Trading Specialist to support advertiser partners with campaign activation and success. This client-facing role requires technical expertise, problem-solving, and communication skills to troubleshoot, validate, and optimize campaigns. Responsibilities include managing client relationships, supporting campaign setup and monitoring, resolving technical issues, collaborating with product and engineering teams, and providing client education on TripleLift products. Candidates must have 3+ years in ad operations or programmatic trading, experience with DSPs, strong problem-solving and communication skills, proficiency in Excel/Google Sheets, familiarity with programmatic ecosystem, and basic SQL knowledge or willingness to learn.
What you'll do
Serve as the primary technical point of contact for assigned accounts, building strong relationships with their operational & technical teams
Provide consultative activation support for advertiser and agency partners for all TripleLift formats across all integrated DSPs
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Bellevue, United States; Boston, United States; Boulder, United States; Chicago, United States; Denver, United States; Los Angeles, United States; New York, US; San Francisco, United States; San Jose, United States; Seattle, United States; Ventura, United States•7 days ago
Monitor campaigns to ensure successful performance, delivery and pacing; proactively flag risks or opportunities for optimization & upsells
Ownership of end-to-end troubleshooting from campaign and creative setup, discrepancy resolution, and exchange-level technical issues
Be the first line of support for technical, operational, and product-related client questions
Internally partner with product & engineering teams to provide feedback on tooling as well as resolve product gaps and issues
Be the technical & operational stakeholder on presentations with clients, comfortable presenting and speaking to data, technical and functionality related questions from advertisers
Consult and educate clients on TripleLift’s products and external facing tools, including providing tooling demos, new product updates and best practices
Utilize Excel, Google Sheets and other advanced analytics tools, such as Omni to analyze large sets of data and create actionable insights
Build custom dashboards and proactively monitor data to identify liquidity blockers or campaign issues
Requirements
Minimum of 3 years of experience in ad operations, campaign management, or programmatic trading (SSP, DSP, Exchange, or agency-side)
Previous experience in various DSPs required
Strong problem-solving skills with the ability to troubleshoot delivery and technical issues
Strong time management skills, able to meet deadlines and prioritize as needed
Proficiency in Excel/Google Sheets; experience with trafficking, QA, or reporting tools a plus
Excellent attention to detail with the ability to manage multiple campaigns simultaneously
Strong communication and client-facing skills; able to simplify technical concepts for non-technical audiences
Familiarity with the programmatic ecosystem (DSPs, SSPs, ad servers, tracking solutions)
Basic SQL knowledge or willingness to learn SQL is highly preferred
Highly organized and process-driven with a bias toward execution and accountability
