Cloud Infrastructure Engineer at Merkle | AdTechTalent
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Merkle
Cloud Infrastructure Engineer
cloud architecture azure aws gcp terraform bicep arm iac cloud security disaster recovery business continuity itil itsm incident management change management sla p1 incident networking containers kubernetes monitoring automation python powershell bash gdpr nis2 azure devops github actions ci/cd infrastructure
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Full job description The Cloud Infrastructure Engineer is the senior technical owner of Merkle Denmark’s cloud platform architecture. Responsibilities include designing, building, and evolving cloud foundations, guardrails, and platform capabilities to ensure reliable, secure, and well-governed client environments. The role involves hands-on cloud infrastructure engineering, defining secure-by-design patterns, resilience and continuity architecture, infrastructure-as-code practices, and continuous platform improvement. The engineer provides specialist guidance during complex incidents, manages operational governance, supports client escalations, collaborates on change planning and deployment governance, and contributes to technical conversations and pre-sales activities. Required skills include over 8 years of cloud architecture experience (Azure, AWS, or GCP), expertise in Terraform, Bicep, ARM, cloud security, disaster recovery, ITIL/ITSM, incident and escalation management, networking, containers, scripting (PowerShell, Bash, Python), compliance (NIS2, GDPR), and CI/CD tools (Azure DevOps, GitHub Actions). Excellent English communication and ability to translate technical concepts for business stakeholders are essential.
What you'll do Architect and build cloud foundations and platform capabilities across client environments Similar jobs
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Define secure-by-design patterns, guardrails, and platform standards for Cloud Operations
Design resilience and continuity architecture including backup/restore strategy and disaster recovery
Own and evolve infrastructure-as-code (IaC) practices and tooling standards
Drive continuous improvement of the platform approach
Provide specialist guidance to Cloud Operations Engineers during complex incidents and major changes
Assess and respond to critical CVEs and security advisory items
Define platform-level patterns supporting incident management, change management, SLA governance, and on-call practice
Provide senior technical input on P1/critical incidents and client-impacting situations
Ensure platform ownership responsibilities are clearly defined and applied
Maintain platform design standards supporting audit-readiness, NIS2, and client contractual obligations
Contribute to operational reporting quality including platform health signals and SLA metrics
Act as senior technical point of contact for client escalations requiring infrastructure or platform expertise
Collaborate with Project Managers and delivery teams on change planning, release readiness, and deployment governance
Contribute to account-level technical conversations including architecture reviews and SLA design
Support pre-sales and proposal work where infrastructure architecture or managed operations expertise is required Requirements Over 8+ years of experience in Cloud Architecture Expertise in Azure, AWS, or GCP Design scalable, secure, and resilient cloud platforms Define platform guardrails and architecture standards Strong hands-on experience with Terraform, Bicep, ARM, or equivalent Building and maintaining automated infrastructure deployments Secure-by-design architecture principles Platform-level security controls, vulnerability/CVE management Understanding of compliance frameworks, governance, and audit requirements Design and implementation of disaster recovery, backup, restore, and resilience strategies High availability and fault-tolerant architecture design Strong understanding of ITIL/ITSM including Incident, Change, Problem Management, SLA Governance Experience providing technical leadership during P1/P0 incidents Root cause analysis and architecture-level problem resolution Define platform standards, operational patterns, and best practices Support incident, change, and service management frameworks Experience working directly with enterprise clients and stakeholders Experience in professional services, managed operations, or multi-client environments Understanding of contractual obligations, SLAs, and service delivery models Networking knowledge including VNet/VPC, VPN, Load Balancers, DNS, Firewalls Windows/Linux Server Administration Containers & Kubernetes Monitoring & Observability tools Automation and Scripting skills (PowerShell, Bash, Python) Experience with NIS2, GDPR, and data processing regulations Azure DevOps, GitHub Actions, or CI/CD expertise Excellent written and verbal English communication Ability to translate technical concepts for business stakeholders Tech stack Azure AWS GCP Terraform Bicep ARM Infrastructure as Code Cloud Security Disaster Recovery Business Continuity ITIL ITSM Networking VNet VPC VPN Load Balancers DNS Firewalls Windows Server Linux Server Containers Kubernetes Monitoring Observability PowerShell Bash Python NIS2 GDPR Azure DevOps GitHub Actions CI/CD
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Company
Merkle Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.
Industry
Business Consulting and Services
Website
https://www.merkle.com
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Category: Engineering
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