Cloud Infrastructure Engineer

What you'll do

• Architect and build cloud foundations and platform capabilities across client environments.
• Define secure-by-design patterns, guardrails, and platform standards for Cloud Operations to operate within.
• Design resilience and continuity architecture, including backup/restore strategy and disaster recovery.
• Own and evolve infrastructure-as-code (IaC) practices and tooling standards.
• Drive continuous improvement of the platform approach, ensuring it evolves with client needs and industry practice.
• Provide specialist guidance to Cloud Operations Engineers during complex incident investigations, major changes, and architecture-impacting decisions.
• Assess and respond to critical CVEs and security advisory items, coordinating with dentsu EMEA security where required.
• Define platform-level patterns that support incident management, change management, SLA governance, and on-call practice.
• Provide senior technical input on P1/critical incidents and client-impacting situations where infrastructure or platform expertise is needed.
• Ensure platform ownership responsibilities are clearly defined and applied.
• Maintain platform design standards that support audit-readiness, NIS2, and client contractual obligations.
• Contribute to operational reporting quality, including platform health signals and SLA-relevant metrics.
• Act as senior technical point of contact for client escalations requiring infrastructure or platform expertise.
• Collaborate with Project Managers and delivery teams on change planning, release readiness, and deployment governance.
• Contribute to account-level technical conversations, including architecture reviews and SLA design.
• Support pre-sales and proposal work where infrastructure architecture or managed operations expertise is required.

Requirements

• Proven experience architecting and running cloud infrastructure in a professional services or managed operations context (Azure/AWS/GCP).
• Strong IaC proficiency (Terraform, Bicep, or equivalent) and understanding of secure-by-design cloud patterns.
• Deep understanding of ITIL/ITSM practices: incident management, change management, problem management, and SLA governance.
• Experience handling critical escalations and acting as a senior technical interface with clients.
• Ability to work across both strategic platform design and hands-on technical input when required.
• Comfortable operating in a multi-client, commercially governed environment with contractual obligations (SLAs, NIS2, data processing).
• Strong written and verbal communication skills in English; Danish is an advantage.

Tech stack