TripleLift

Vistar Media
Client Success Associate
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Entry
Years experience
0-2
Location
Melbourne, Australia
Full job description
Vistar Media seeks a junior Client Success team member with 1-2 years digital media experience. The role involves assisting in building RFPs, campaign setup and monitoring, QA of creative files for DOOH and mobile campaigns, coordinating creative development, trafficking campaigns, pulling reports, resolving discrepancies, supporting billing, and managing projects. Requires bachelor's degree, experience with third party ad servers and verification partners (e.g., DoubleClick, Sizmek, IAS), understanding of ad operations and analytics, and proficiency in MS Office. Programmatic and mobile/location data experience is a plus. Location: Melbourne, Australia.
What you'll do
- Assist the Client Success team in building RFPs to create comprehensive media plans for existing and potential clients
- Partner with the Client Success team to gather assets, set-up campaigns, and monitor campaigns for performance and delivery
- QA creative files and digital assets for DOOH & Mobile campaigns
- Coordinate with Client Success to ensure creative files and tags meet specs
- Coordinate custom creative development with client and internal teams, overseeing the timeline and asset creation from start to finish
- Traffic 1st and 3rd party campaigns across DOOH and mobile
- Pull DOOH and Mobile reporting, coordinate with internal teams to resolve reporting discrepancies and meet client needs
- Support the Client Success team with billing efforts for clients
- Take clear ownership of assigned projects and keep them on-track; meet all deliverables accurately and in a timely manner
Requirements
- Bachelor’s degree
- 1-2 years of industry experience
- Passionate about building client relationships
- Excellent time management skills and ability to multi-task across multiple projects and stakeholders
- Experience working with Third Party Ad Servers, Verification, and Measurement Partners (DoubleClick, Sizmek, IAS, DoubleVerify, Cuebiq, Foursquare, IRI, etc.)
- Understanding of ad operations, trafficking and analytics
- Highly proficient using MS Office Suite (Excel, Word, PowerPoint)
- Curious to learn, be a team player, and go above and beyond when needed
Tech stack
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