Client Services Manager at Koddi | AdTechTalent
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Koddi
Client Services Manager
client services digital marketing metasearch paid search display advertising travel industry account management automation data analysis team leadership
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Quick snapshot
Fort Worth, United States
Full-time
Key details Location
Fort Worth, United States
Full job description Koddi is seeking a Client Services Manager to manage and support a complex enterprise client within the metasearch Client Services team. The role involves day-to-day client relationship management, execution, performance tracking, and delivery for a large travel brand. Responsibilities include managing Account Leads and Digital Marketing Analysts, driving client growth through testing and automation, leading client communications, delivering quarterly business reviews, and collaborating with internal teams. Candidates should have 4+ years of relevant experience, leadership skills, knowledge of enterprise digital marketing programs (metasearch, paid search, display), and strong analytical and communication skills. The position is based in Fort Worth, Texas.
What you'll do Own the day-to-day client relationship and be accountable for execution, performance, and delivery Manage a complex enterprise account with defined scope and support, building toward broader strategic ownership Similar jobs
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Define and communicate client strategy in partnership with internal leadership, translating goals into execution plans
Drive performance and incremental growth through testing, optimization, and use of automation
Lead client calls and written communication, providing clear insights and recommendations grounded in data
Oversee the development and delivery of quarterly business reviews, including storytelling with performance data
Review client performance to identify trends, risks, and opportunities
Lead and manage Account Leads and Digital Marketing Analysts, providing coaching, feedback, and prioritization support
Ensure timely delivery of projects, initiatives, and ongoing workstreams
Develop and execute testing initiatives and evaluate results
Maintain strong relationships with publishing partners, including regular touchpoints and product feedback
Lead initiatives focused on automation, operational efficiency, and scalability
Collaborate with cross-functional teams including product, technology, and analytics
Contribute to team knowledge through research on industry trends, competitors, and solutions
Assist with new client onboardings and sales pitches as needed
Represent Koddi in client meetings and industry forums as appropriate Requirements 4+ years of relevant professional experience Experience leading accounts or major workstreams with increasing ownership and complexity Prior experience managing or mentoring team members, either formally or informally Working knowledge of enterprise digital marketing programs, including metasearch, paid search, and display Strong understanding of the travel industry, including online travel agencies and hotel brands Strong analytical skills with the ability to synthesize data into insights and recommendations Clear and confident written and verbal communication skills with clients and internal stakeholders Comfort operating with accountability while continuing to develop strategic and leadership depth Ability to manage multiple priorities and operate effectively in both independent and team environments Tech stack metasearch paid search display digital marketing automation
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Company
Koddi Koddi is the leading commerce media technology for enterprises. Leveraging AI and first-party data, Koddi builds retail and commerce media networks for the biggest companies in the world. With more than a decade of experience and powering billions of media spend, the company is leading the fast-growing rise of commerce media. We offer the industry’s most flexible, interoperable, and full-funnel approach. We partner to provide self-serve buying and reporting for display, native, video, sponsored products, offsite, and on premise – all in one place. Whether you’re a franchise looking to launch tailored multi-channel marketing, an enterprise brand looking to leverage precise marketing management, or a commerce media network looking to maximize your on-site, off-site, and in-store opportunity, Koddi has a solution for you. Koddi works with retail, auto, travel, real estate, home services, quick serve restaurants, financial services, and more. Our technology is designed to grow and change with you, ensuring your business thrives no matter your industry or objectives. For more information, please visit koddi.com.
Industry
Technology, Information and Internet
Website
http://www.koddi.com
Posted
7 months ago
Category: Marketing
New York, US • 4 months ago
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