Client Services Lead, Enterprise Partnerships

What you'll do

• Act as primary point of contact for platform partners to ensure seamless experience with data and measurement offerings
• Provide dedicated support for ongoing campaigns to maximize client value
• Review campaign and audience performance regularly and provide proactive insights and recommendations
• Work closely with Product and Engineering teams to ensure seamless integrations and resolve technical issues
• Lead education sessions and enablement workshops for audience and measurement solutions within partner teams
• Collaborate with Client Services team to standardize processes and scale best practices
• Identify upsell opportunities for additional audience segments, measurement solutions, and integrations
• Build case studies and success stories to reinforce value proposition
• Support outbound go-to-market initiatives with sellers to expand adoption within enterprise partners
• Evaluate data availability, audience feasibility, and measurement suitability for incoming RFPs
• Collaborate with internal teams to identify solutions aligned with client needs
• Troubleshoot potential data activation or measurement challenges before launch

Requirements

• 5+ years of experience in digital advertising, with a strong focus on audiences, measurement and insights
• Deep knowledge of DSPs and ad platforms, audience targeting and measurement offerings
• Proven track record of managing and scaling key partnerships
• Experience developing scalable playbooks, sales collateral, and operational workflows for non-technical teams
• Strong analytical skills with ability to interpret campaign and audience performance
• Exceptional project management skills
• Experience with pre-sale feasibility checks, partner enablement and technical troubleshooting
• Consultative approach to upselling data activation and measurement solutions
• Proficiency in Excel (Pivot Tables, VLOOKUPs, data analysis) and BI tools (Looker, Tableau, or similar)

Tech stack