Back End Developer

What you'll do

• Design, develop, maintain, and support backend services, APIs, microservices, and integrations
• Handle incidents, service requests, problem tickets, minor enhancements, and production support within SLAs
• Investigate, troubleshoot, and resolve application issues, production defects, performance bottlenecks, integration failures, and data-related issues
• Write clean, modular, scalable, and maintainable backend code
• Develop and support RESTful APIs, SOAP services, middleware integrations, and third-party system connections with error handling, logging, retry mechanisms, and security controls
• Work with relational and NoSQL databases including writing optimized queries and troubleshooting data issues
• Monitor and improve backend application performance, API response times, database queries, memory usage, and system reliability
• Use monitoring tools to analyze logs, identify trends, and prevent recurring issues
• Support deployments, hotfixes, configuration changes, release validation, smoke testing, and rollback activities
• Perform detailed root cause analysis for recurring production issues and implement preventive fixes
• Identify opportunities to automate repetitive support tasks and improve operational efficiency
• Collaborate with client stakeholders, product owners, business analysts, QA teams, DevOps engineers, and offshore/onshore teams
• Maintain technical documentation, runbooks, SOPs, troubleshooting guides, deployment notes, API documentation, and knowledge base articles

Requirements

• 4–7 years of hands-on experience in backend development, application support, or managed services delivery
• Strong backend engineering experience in Java, Spring Boot, Node.js, Python, .NET / C#
• Strong understanding of REST APIs, SOAP services, JSON, XML, authentication, authorization, and integration patterns
• Experience in production support or managed services environment with SLA-driven delivery
• Knowledge of incident, problem, change, and release management processes
• Hands-on experience with MySQL, PostgreSQL, Oracle, SQL Server, MongoDB
• Ability to troubleshoot backend issues related to APIs, services, databases, integrations, jobs, and batch processes
• Experience with logging, monitoring, and observability tools
• Good understanding of cloud platforms such as AWS, Azure, or Google Cloud Platform
• Familiarity with CI/CD tools like Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps, Bitbucket Pipelines
• Strong knowledge of Git-based version control workflows
• Understanding of security best practices including API security, encryption, access controls, secrets management, and secure coding
• Ability to work on enhancements, bug fixes, support tickets, and minor development activities
• Strong analytical, debugging, and problem-solving skills
• Good written and verbal communication skills
• Ability to work in a collaborative offshore/onshore delivery model
• Willingness to work in shifts or extended support hours as required
• BE / B.Tech / MCA / MSc IT / equivalent degree in Computer Science, Information Technology, or related field
• Proven experience in backend development and production support
• Strong ownership mindset with ability to drive issues to closure
• Prior experience in Indian IT services or managed services market is an advantage

Tech stack