TripleLift
Associate Campaign Manager
Pune, India•5 months ago
ad opsprogrammaticcampaign management
Ad Ops1 month agoOn-site
AppsFlyer
Associate Support Engineer
technical supportSQLdata analysistechnical account managementcustomer supportBILLMAI Agentmobile developmentdigital advertisingweb marketing
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Entry
Years experience
0-2
Location
Bengaluru, India
Full job description
Provide technical support and customer issue resolution by troubleshooting, root cause analysis, and communication. Collaborate with R&D, Customer Success, and Product teams on escalations and product feedback. Manage internal projects including training and support readiness. Act as technical account manager for VIP customers. Requires 1+ year experience in technical support, QA, data analysis, development, or technical account management, proficiency in SQL, strong communication skills, and ability to multitask and learn new technologies quickly.
What you'll do
- Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, and issue resolution and communication.
- Serve as point of contact on customer escalations and ensure customer issues are resolved meticulously.
Similar jobs
More roles worth a look
Related opportunities based on specialty and working model so candidates can keep momentum.
TripleLift
Data Scientist
New York, US•5 months ago
$90K – $120K
data sciencemachine learningpython
TripleLift