TripleLift

Kargo
Associate Account Director, Paid Social
Key details
Salary
$90K – $95K
Employment type
Full-time
Seniority
Mid-level
Years experience
5-10
Location
Chicago, United States; Los Angeles, United States; New York, US
Full job description
Kargo is hiring an Associate Account Director for the Customer Success team to manage performance marketing on social media for Retail, eComm, and Travel customers. Responsibilities include supporting Account Directors, delegating tasks, analyzing performance, optimizing social media campaigns, training users on Kargo Commerce software, assisting with backend processes, troubleshooting technical assets, providing feedback to the product team, and communicating with stakeholders. Requirements include 5+ years of Facebook advertising and campaign management experience, knowledge of performance marketing goals and methods (ROAS, Dynamic Ads, omnichannel strategies), ability to manage large ad budgets and meet deadlines, strong analytical and Excel skills, proactive problem-solving, effective communication, ability to work in a fast-paced startup, knowledge of Instagram, Pinterest, Snapchat marketing (plus), experience with 3rd party social platforms (plus), and history of managing a small team. Locations: New York, NY; Chicago, IL; Los Angeles, CA. Salary range: $90,000 - $95,000 USD.
What you'll do
- Support Account Directors with campaign & account management duties
- Delegate campaign management & technical tasks to Account Managers and Campaign Managers
- Analyze direct response performance & compile custom reporting according to customer needs
- Create, edit, optimize and scale social media campaigns based off complex performance trends
- Train self-serve users in how to best use the Kargo Commerce software
- Assist with back-end process such as feed mapping, creative scoping and more
- Troubleshoot technical assets such as product catalogs, FB pixels, offline data sets and more
- Provide regular feedback to product team sourced from customers & your own experience
- Communicate regularly with stakeholders of your accounts on performance, measurement, testing plans, creative opportunities and more
Requirements
- 5+ years of paid Facebook advertising & campaign management experience
- Understanding & experience with performance marketing goals & methods – ROAS, Dynamic Ads, omnichannel strategies
- Trustworthy in managing larger ad budgets and meeting deadlines with 100% consistency
- Substantial analytical & spreadsheet/Excel skills
- Proactive approach to identifying and solving issues
- Effective communication skills both written and verbal with considerable attention to detail
- Ability to thrive in a dynamic, fast paced startup environment
- Good knowledge around Instagram, Pinterest and Snapchat performance marketing is a plus
- Experience with 3rd party social platforms is a plus
- History of managing a small team
Tech stack
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