TripleLift

The Trade Desk
Associate Account Director
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Senior
Years experience
10+
Location
Melbourne, Australia
Full job description
The Trade Desk seeks a senior client services expert with 10+ years in digital advertising and client-facing roles. The role involves managing and growing key enterprise accounts across ANZ, demonstrating The Trade Desk media buying platform, and acting as a trusted consultant to clients. Responsibilities include collaborating with Trading and Sales teams to onboard and grow accounts, providing client training, hosting meetings with key stakeholders, and working with Product Management to enhance the platform. Candidates must have a Bachelor’s Degree, strong account growth experience, time management skills, project leadership experience, and proficiency with RTB, DSPs, ad exchanges, Excel, and MS Office. Strong analytical, troubleshooting, and cross-functional collaboration skills are required.
What you'll do
- Drive growth across ANZ with the largest local and global brands
- Communicate the value of The Trade Desk media buying platform by walking through detailed demonstrations of the product
- Understand competitive differentiators in fast-changing online advertising landscape
- Be a trusted consultant to clients across all teams that touch those brands to accelerate delivery of their objectives by setting long term objectives and roadmaps
- Work closely with the Trading team to onboard new customers and grow existing advertiser patches
- Work closely with Sales to identify ways to grow current accounts
- Become an expert on The Trade Desk platform and offer insights to clients on how to improve campaigns
- Provide continual training to clients of all levels as new features are added
- Host meetings with people of influence on the account irrespective of function and level
- Work with Product Management to help define features and drive enhancements to The Trade Desk platform and auxiliary elements
- Help build the Client Services practice by creating training materials, best practices, sales materials and customer facing guides
Requirements
- Bachelor’s Degree
- 10 years digital advertising experience and client facing experience required
- Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
- Effective time management skills – ability to prioritise and meet deadlines
- Experience with driving projects requiring stakeholders from different disciplines to drive output at pace
- Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimisation platforms is a plus
- Solid experience in Excel and MS Office, including pivot tables, chart-making
- Outstanding troubleshooting, analytical, and problem-solving abilities
- Ability to collaborate cross-functionally in a fast-paced start-up environment
Tech stack
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