Advertising Client Success IC2

What you'll do

• Work collaboratively with Sales to provide strategic media plans and ideas to clients based on their objectives
• Act as the main point of contact for clients and agencies post-sale
• Establish credible relationships with clients and serve as a trusted consultant to optimize and expand their advertising investment
• Monitor live campaigns, provide regular reporting, identify upsell opportunities, and partner with internal stakeholders on measurement insights in accordance with client KPIs
• Participate in brainstorming sessions with the creative team to ideate on custom executions
• Maintain thorough knowledge of Microsoft ecosystem including product offering, supply mechanics, and measurement efforts
• Display excellent project management abilities for all activities, ensuring internal and external stakeholders are well informed throughout the entire process
• Identify key business challenges and develop best practices to address them

Requirements

• Bachelor's Degree in Sales, Marketing, or related field OR 2+ years relevant work experience in sales, advertising, or marketing with a focus on digital advertising or equivalent experience
• Preferred: MBA in Sales, Marketing, or related field AND 1+ year relevant work experience OR Bachelor's Degree AND 3+ years relevant work experience or equivalent
• 3+ years of digital media experience
• Solid troubleshooting, analytical, and problem-solving skills
• Attention to detail and experience managing operational tasks in a fast-paced environment
• Team player with proactive, open, and collaborative nature
• Driver of operational efficiency and excellence
• Ability to articulate complex requirements to achieve results
• Working knowledge of programmatic execution and understanding of technology such as Google Ad Manager, Monetize, video/mobile media products, audience targeting and the programmatic landscape
• Basic knowledge of Adobe Photoshop

Tech stack

Benefits