TripleLift

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Ad Operations & Automation Lead
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Lead
Years experience
3-5
Location
Chicago, United States; New York, US
Full job description
The Ad Operations & Automation Lead will serve as the technical subject matter expert within Client Services, managing complex escalations, overseeing the offshore Ad Ops team, and driving enablement initiatives. Responsibilities include managing pixel/tag implementation, DSP setup (TTD, DV360), PMP configuration and optimization, client communications, and AI-driven automation tooling development. The role requires 4+ years of experience in ad operations or programmatic media, technical fluency with DSPs, SSPs, PMPs, ad servers, and troubleshooting pixel/tag issues. Experience managing offshore teams and strong communication skills are essential. The position is full-time and based in Chicago, Illinois or New York, New York.
What you'll do
- Own complex escalations across pixel/tag implementation, DSP setup, and PMP configuration
- Partner with Client Services on client communications and JIRA escalations through resolution
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