Account Manager - Microsoft Advertising

What you'll do

• Manage day-to-day operations for newly onboarded and existing customers
• Execute campaigns flawlessly
• Coordinate with internal resources for execution of core tasks
• Ensure billing and compliance requirements are met
• Contribute to quality and actionable Customer Plan
• Drive campaign-level budget upsell and optimization opportunities aligned to client ROI goals
• Leverage internal tools to prioritize upsells and optimizations
• Provide feedback to improve tactics and tools
• Educate clients on Bing Ads platform and features
• Ensure regular client engagement with Bing Ads platform
• Reduce customer reliance on Account Manager for routine tasks
• Develop intermediate knowledge of emerging products/features
• Manage customer escalations and revenue blockers with Account Executive and partners
• Submit actionable feedback on product, tool, and processes
• Execute customer transition process and change management
• Continually strengthen Bing Ads and Search Industry expertise
• Take personal accountability for career and personal development
• Complete required and recommended trainings

Requirements

• Minimum 3 years’ experience in Search Engine Marketing Sales or online media and Service
• Strong knowledge of Internet advertising: CPA, CPM, CPC, search marketing, lead generation, direct response
• Strong troubleshooting and problem solving skills
• Ability to collaborate with other functional areas in support of sales process
• Demonstrated ability to consistently meet or exceed revenue goals or targets
• Ability to understand customer needs and deliver customized, customer-focused pitches and solutions
• Ability to navigate ambiguity and complexities related to client management
• Talented in storytelling and delivering engaging presentations
• Solid knowledge of the search industry, trends, and customer needs
• Passion for technology as an enabler for customer and company growth
• Bachelor’s degree required; MBA preferable
• Critical thinker who is organized and can make decisions based on clear priorities
• Collaborative teammate who can build successful team relationships and prioritize multiple tasks
• Flexible and able to quickly adapt to changing business needs and processes
• Excellent written and verbal communication skills
• Willingness to travel

Tech stack

Benefits