AdTechTalent
Other15 days agoRemote

Pacvue

Account Manager, EMEA

account managementclient successecommerceecommerce advertisingclient relationshipsdata analysismultilingualGermanEnglishEuropean marketsremote

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Entry

Years experience

0-2

Location

Germany Remote

Full job description

Account Manager, Enterprise Partnerships role supporting client accounts across European agency clients, mainly Amazon and ecommerce agencies with exposure to enterprise retailers. Responsibilities include client relationship management, strategic planning, cross-functional collaboration, performance reporting, and client advocacy. Requires 1-2+ years in Account Management, Client Success, or Consulting, strong communication skills in German and English, analytical skills, and ability to work in a fast-paced international environment. Remote position based in Germany with travel across Europe as needed.

What you'll do

  • Serve as a supporting point of contact for assigned clients, assisting in maintaining strong relationships across markets and cultures
  • Support partnerships that contribute to client success and regional revenue goals
  • Act as a resource to clients, providing guidance and responding to inquiries related to eCommerce best practices, platform usage, and regional marketplace nuances
  • Assist in reviewing client data to identify insights and opportunities for improvement, leveraging Pacvue's platform to support recommendations provided by senior team members
  • Participate in internal and client meetings across European regions, taking notes and supporting follow-ups on action items related to eCommerce strategies
  • Identify areas for up-sell and cross-sell opportunities within existing accounts, documenting opportunities and sharing with senior team members
  • Work with internal teams, including Sales, Customer Success, Product, and Marketing, to support client requests and ensure timely service delivery across European markets
  • Coordinate with senior team members to help align client objectives with Pacvue’s product offerings and regional market needs
  • Track and report on client performance, supporting analysis through data gathering and basic insights across multiple marketplaces
  • Monitor key performance indicators (KPIs) to ensure client success, flagging any performance changes to senior team members
  • Support client success within Pacvue by helping address client needs and escalating issues when appropriate
  • Assist clients in utilizing Pacvue’s tools and technology to enhance their eCommerce advertising results across European platforms
  • Drive renewal and expansion efforts

Requirements

  • 1–2+ years of experience in an Account Management, Client Success, or Consulting role
  • Exposure to client-facing work or customer support environments is preferred
  • Experience supporting team goals or contributing to client deliverables
  • Comfortable working with data and developing analytical skills
  • Clear written and verbal communication skills; additional European language skills (e.g., French or German) are a plus
  • Strong organizational skills and the ability to manage multiple tasks across regions
  • A willingness to learn and develop skills in client management and eCommerce strategy within international markets
  • Comfortable with change and capable of thriving in a fast-paced, dynamic, and multicultural environment
  • Fluent German and English

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