AdTechTalent
Ad Ops1 month agoOn-site

Refinery89

Account Manager (Brazil)

account managementpublisher successBrazilprogrammaticad serversGoogle Ad Managerrelationship managementdata-drivendigital advertisingAdTech

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

Madrid, Spain

Full job description

Refinery89, a Dutch AdTech company based in Madrid, seeks an Account Manager – Publishers (Brazil) to manage and grow relationships with premium Portuguese-speaking publishers. The role requires 2-3 years experience in AdTech or digital advertising, native Brazilian Portuguese, and proficiency in English. Responsibilities include managing publisher accounts, performance monitoring, issue resolution, strategic advisory, and internal collaboration. Must have hands-on experience with ad servers like Google Ad Manager and strong relationship management skills. The position is full-time and on-site in Madrid.

What you'll do

  • Manage and grow relationships with premium publisher accounts in Brazil via email, WhatsApp, and calls
  • Act as the primary point of contact, ensuring clarity, trust, and continuity
  • Monitor, analyze, and interpret performance metrics to proactively identify optimization and growth opportunities
  • Translate performance data into clear, actionable insights and recommendations
  • Take full ownership of publisher issues end-to-end
  • Coordinate internally with relevant teams while remaining accountable for resolution and communication
  • Develop a strong understanding of the publisher monetization ecosystem and platform technology
  • Identify upsell and expansion opportunities aligned with publisher performance and needs
  • Act as a trusted advisor by providing data-driven guidance and strategic recommendations
  • Share publisher feedback and market insights with internal teams to improve products, workflows, and execution
  • Work cross-functionally to support initiatives that drive publisher success
  • Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) with key partners
  • Maintain high standards of communication, including fast response times, proactive updates, and clear closure of all issues

Requirements

  • Native Brazilian Portuguese (mandatory)
  • Medium to high proficiency in English
  • 2–3 years of experience in AdTech, digital advertising, or publishing
  • Minimum 1 year of hands-on experience setting up campaigns in ad servers (e.g. Google Ad Manager)
  • Strong relationship management skills with senior stakeholders
  • Ability to explain technical concepts in a simple, actionable way
  • Data-driven mindset with experience using dashboards and performance reports
  • Highly organized, detail-oriented, and proactive
  • Comfortable working in a fast-paced, evolving environment

Tech stack

Google Ad Managerad serversdashboardsperformance reports

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