Account Manager

What you'll do

• Manage complete transaction and management of Microsoft Advertising inventory across Bing
• Coordinate with a team of Account Strategists and support Account Management Head to achieve customer satisfaction and revenue objectives
• Serve corporate customers by building and maintaining strong, trusted-advisor relationships
• Manage assigned clients focused on revenue targets, feature adoption, and client-driven goals
• Create a collaborative, trust-based work environment respecting diversity and communication styles
• Own day-to-day management for newly onboarded and existing customers, ensuring flawless campaign execution
• Drive campaign-level budget upsell and optimization opportunities aligned with client ROI goals
• Educate clients on Bing Ads platform features and ensure regular client engagement
• Ensure timely and proactive customer escalations and partner with internal teams to resolve issues
• Submit actionable feedback on product, tool, and processes
• Own and execute customer transition process and change management
• Continually strengthen Bing Ads and Search Industry expertise and complete required trainings

Requirements

• Minimum 3 years of experience in Search Engine Marketing, Sales, or online media, and Service experience
• Strong knowledge of Internet advertising: CPA, CPM, CPC, search marketing, lead generation, direct response
• Strong troubleshooting and problem-solving skills with a 'can-do' attitude
• Ability to partner collaboratively with other functional areas within the company
• Demonstrated ability to consistently meet or exceed revenue goals or targets
• Proven ability to understand customer needs and deliver customized, customer-focused pitches and solutions
• Ability to navigate ambiguity and complexities related to client management
• Talented in storytelling and delivering engaging presentations
• Solid knowledge of the search industry, trends, and customers' needs
• Passion for technology as an enabler for customer and company growth
• Bachelor’s degree required; MBA preferable
• Critical thinker who is organized and can make decisions based on clear priorities
• Collaborative teammate who can build successful team relationships and prioritize multiple tasks
• Flexible and able to quickly adapt to changing business needs and processes
• Excellent written and verbal communication skills
• Willingness to travel

Tech stack

Benefits