Account Manager at Viant Technology | AdTechTalent
Sales12 days agoOn-site
Viant Technology
Account Manager
account managementsalesprogrammaticad techdigital mediacampaign managementSalesforcedata targeting1st party databehavioral targetingupsellcross sell
Key details
Salary
$75K – $90K
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
Chicago, United States
Full job description
Viant seeks an Account Manager for the Sales Team to manage client relationships, support pre-sales, campaign management, and account growth. Responsibilities include responding to RFPs/RFIs, managing accounts, coordinating campaigns, and using Salesforce. Requires 2-3 years in digital media/programmatic/ad tech account management, 6+ months campaign management experience, strong knowledge of digital media and ad tech, proficiency in MS Office and Salesforce, and a Bachelor's degree. Benefits include fully paid health insurance, paid parental leave, and unlimited PTO. Salary range $75,000 - $90,000. Location: Chicago, Illinois.
What you'll do
Support RFI/RFP process to land new accounts across all service models in assigned territory
Craft effective responses to RFPs and RFIs including feasibility scoping, campaign design, and supporting documentation
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Manage and grow a roster of assigned accounts to maximize client satisfaction, retention, and growth
Work as liaison between client and internal departments to onboard new customers, coordinate campaign updates, upsell opportunities, and troubleshoot delivery and performance issues
Manage campaign launch process from start to finish including client kick off call, strategy recommendation, asset collection, optimization, and delivery of performance reporting
Utilize Salesforce to ensure all campaign information is accurate
Deep understanding of Viant’s product offering and best practices for campaign effectiveness and cross-selling
Use data, trends, market insights, and logic to develop tailored campaign recommendations and opportunities
Support growth goals quarter over quarter and year over year
Be primary point of contact for customer day-to-day account needs
Requirements
2-3 years digital media/programmatic/ad tech account management or client service experience
6+ months of hands-on key campaign management experience
Strong understanding and enthusiasm about digital media, ad tech, data targeting, 1st party data, platform sales, programmatic, behavioral targeting and optimization strategies
Ability to thrive in a fast-paced work environment
Quickly gain product efficiency across broad set of offerings
Smart, articulate, polished, self-driven, highly motivated team player
Excellent problem-solving skills
Superb organizational, written, and verbal communication skills
Consultative, strategic thinker with enthusiasm for account growth, upsell/cross sell, and customer success
Proficient in MS Office including PowerPoint, Excel and Outlook
Exposure to Salesforce.com or similar CRM
Aptitude for working with custom software systems
Bachelor’s degree required
Tech stack
SalesforceMS OfficePowerPointExcelOutlookAd TechProgrammaticData Targeting1st Party DataBehavioral Targeting
Benefits
Fully paid health insurancePaid parental leaveUnlimited PTO
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