AdTechTalent
Ad Ops10 days agoOn-site

FreeWheel

Account Manager

account managementprogrammaticdigital advertisingSSPad opsdata analysisGoogle AnalyticsExcelrelationship managementtroubleshootingpublisher partnerships

Key details

Salary

$85K – $127K

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

New York, US

Full job description

FreeWheel seeks a mid-level Account Manager for the FreeWheel Supply team to manage and optimize relationships with premium publisher partners. Responsibilities include executing strategies, troubleshooting programmatic and IO-based deal issues, improving deal performance, monitoring deals, providing insights, and supporting internal and external teams. Requires 3+ years in digital advertising or programmatic media, strong understanding of SSPs and ad serving technologies, analytical skills, and proficiency in Excel and Google Analytics. Bachelor's degree preferred. Compensation includes base pay $84,835.76 - $127,253.64 plus targeted commission $36,857.00. Location: New York, NY.

What you'll do

  • Act as a trusted expert in clients' business objectives for FreeWheel’s supply products
  • Partner with premium publisher partners to ensure optimal utilization and understanding of systems
  • Own execution of strategies pitched and closed by the Supply Strategic Relationship Owner
  • Troubleshoot issues with deal delivery and performance across programmatic and IO-based deals
  • Improve setup and performance of programmatic deals to reduce time from deal execution to transaction
  • Monitor live and upcoming deals to ensure smooth execution and act as first line of defense against technical issues
  • Function as a programmatic subject matter expert for internal teams and external publishers
  • Centralize performance feedback, document replicable solutions, and support cross-functional teams with best practices
  • Provide weekly insights into supply performance to premium publisher partners, identifying trends and opportunities
  • Maintain trust and confidence in FreeWheel’s supply products by delivering white-glove service
  • Contribute to strategic account team meetings promoting visibility and knowledge-sharing
  • Collaborate with Product, Product Commercialization, and Supply Operations to support process rollouts and knowledge transfer
  • Attend weekly account calls and lead office hours providing training and support to publisher partners
  • Ensure compliance with internal workflows and operational benchmarks while mentoring junior team members
  • Act as backup for the Strategic Relationship Owner during absences or peak workloads

Requirements

  • Bachelor's degree in Business, Marketing, Communications, or a related field
  • 3+ years of experience in digital advertising, programmatic media, or a related industry
  • Strong understanding of supply-side platforms (SSPs), ad serving technologies, and the programmatic advertising landscape
  • Excellent analytical skills with the ability to interpret data and make informed decisions
  • Exceptional communication and relationship management skills
  • Proficiency in Microsoft Excel, Google Analytics, and other relevant analytical tools
  • Ability to multitask, work independently, and thrive in a fast-paced environment
  • Experience in troubleshooting and optimizing programmatic campaigns is a plus

Tech stack

Microsoft ExcelGoogle Analyticsprogrammatic advertisingsupply-side platforms (SSPs)ad serving technologies

Benefits

Base pay within range $84,835.76 - $127,253.64 dependent on experienceTargeted commission: $36,857.00 with potential for significant upsideBest-in-class benefits supporting physical, financial, and emotional well-beingPersonalized options, expert guidance, and always-on toolsSupport through big milestones and everyday life

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