Account Manager

What you'll do

• Manage and grow key agency accounts
• Work closely with the Trading team to rapidly onboard new customers
• Work closely with Sales to identify ways to grow current accounts
• Become an expert on the use and best practices on The Trade Desk platform, and offer insights to clients on how to improve campaigns
• Provide continual training to clients as new features are added to The Trade Desk
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform
• Help build the Client Services practice by creating training materials, best practices, sales materials and customer facing guides

Requirements

• At least 3 years of online advertising experience
• At least 1 year of client-facing experience
• Expertise in working with RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimisation platforms is a plus
• Experience managing CPA, CPC, and CPM marketing campaigns
• Solid experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
• Outstanding troubleshooting, analytical, and problem-solving abilities
• Ability to collaborate cross-functionally in a fast-paced start-up environment
• Proven track record of growing accounts by forging strong client relationships
• Effective time management skills – ability to prioritise and meet deadlines

Tech stack