Account Manager

What you'll do

• Partner with your manager to define, achieve and exceed quarterly revenue and operational key results
• Manage and grow a roster of high-profile accounts, while cultivating client relationships with key decision makers
• Work closely with sales team to rapidly onboard new customers and identify ways to grow current accounts
• Serve as a resource for clients and internal teams on all aspects of TripleLift and the programmatic landscape
• Become an expert on the use and best practices of TripleLift and provide consultative services and recommendations to clients
• Provide continual training and product updates to clients as new features are added
• Work with Product Management to help define features and drive enhancements to the TripleLift offering
• Partner cross-functionally with Campaign Management to provide materials for RFPs, inventory forecasting, and ad-hoc client requests
• Establish robust relationships with decision makers, influencers, and key members of ad ops/trading teams to understand business needs and provide troubleshooting best practices

Requirements

• Experience managing CPA, CPC, and CPM marketing campaigns
• Strong troubleshooting, analytical, and problem-solving abilities
• Strong oral and written communication skills
• Ability to present effectively across multiple levels in an organization including Strategy, Product and technical teams both externally & internally
• Advanced experience in Excel and MS Office, including pivot tables and manipulation of large data sets
• Expertise in working with RTB, DSPs, SSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus
• Proven track record of growing accounts by forming a strong relationship with clients
• Effective time management skills – ability to prioritize and meet deadlines
• Ability to work individually and collaboratively to drive business forward
• Strives for continued learning opportunities to build upon craft
• Excellent organizational skills and attention to detail
• Proven academic and/or professional achievement
• Self-motivated starter who thrives in a fast-paced environment
• Bachelor’s degree in advertising, communications, marketing, or a related discipline preferred
• 3-5 years of online advertising experience required
• 2+ years of client-facing experience

Tech stack

Benefits