Account Manager

What you'll do

• Manage and grow relationships with premium publisher accounts in Spain via email, WhatsApp, and calls
• Act as the primary point of contact, ensuring clarity, trust, and continuity
• Monitor, analyze, and interpret performance metrics to proactively identify optimization and growth opportunities
• Translate performance data into clear, actionable insights and recommendations
• Take full ownership of publisher issues end-to-end
• Coordinate internally with relevant teams while remaining accountable for resolution and communication
• Develop a strong understanding of the publisher monetization ecosystem and platform technology
• Identify upsell and expansion opportunities aligned with publisher performance and needs
• Act as a trusted advisor by providing data-driven guidance and strategic recommendations
• Share publisher feedback and market insights with internal teams to improve products, workflows, and execution
• Work cross-functionally to support initiatives that drive publisher success
• Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) with key partners
• Maintain high standards of communication, including fast response times, proactive updates, and clear closure of all issues

Requirements

• Native or fluent Spanish
• Medium to high proficiency in English
• 2–3 years of experience in AdTech, digital advertising, or publishing
• Minimum 1 year of hands-on experience setting up campaigns in ad servers (e.g. Google Ad Manager)
• Strong relationship management skills with senior stakeholders
• Ability to explain technical concepts in a simple, actionable way
• Data-driven mindset with experience using dashboards and performance reports
• Highly organized, detail-oriented, and proactive
• Comfortable working in a fast-paced, evolving environment

Tech stack