AdTechTalent
Ad Ops1 month agoOn-site

Vistar Media

Account Manager

programmaticRTBDSPSSPDMPad techmedia buyingad operationsclient successdigital out-of-homeDOOHadvertisingcampaign management

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

Auckland, New Zealand

Full job description

Vistar Media, a global digital out-of-home advertising marketplace, is seeking an experienced Client Success professional for the APAC team. The role involves managing demand clients across managed and self-service buys, understanding and communicating the Vistar Media platform, responding to RFPs, creating media plans, partnering with Sales to manage client relationships, growing platform usage, communicating with agencies and vendors, upselling and renewing clients, collaborating with cross-functional teams to resolve technical issues, and producing client reports. Candidates should have a bachelor's degree, 4-6 years of client success experience in media or advertising, knowledge of programmatic advertising, RTB, DSPs, SSPs, DMPs, ad tech, media buying, ad operations, and proficiency with ad platforms and measurement partners such as DCM, Sizmek, Salesforce, IAS, DoubleVerify, MOAT, Nielsen, Lifesight, Pure Profile, Circana, and OnDevice. Benefits include a $350 USD lifestyle allowance, 25 days annual leave, a flexible startup culture, entertainment budgets, sponsored volunteer events, and a supportive team environment. Location: Auckland, New Zealand.

What you'll do

  • Manage Vistar’s demand clients across managed and self-service buys
  • Understand the Vistar Media platform, its core product offerings, and communicate how it can meet client objectives
  • Respond to RFPs and create comprehensive media plans for existing and potential clients
  • Partner with Sales to manage client relationships and client satisfaction, including determining client goals, deliverables, asset management, and delivery to achieve campaign success
  • Grow client platform usage and improve results through training and onboarding self-service clients
  • Communicate directly with agencies, brands, DSPs, internal teams and external vendors as necessary
  • Upsell and renew existing clients with innovative ideas focusing on retention and business growth
  • Collaborate with cross-functional teams to troubleshoot technical issues and enhance product capabilities to improve and streamline user experience
  • Produce QBRs and client-facing reporting decks with insights and recommendations

Requirements

  • Bachelor’s degree
  • 4-6 years experience working in client success role within the media or advertising industry
  • Experience with the programmatic ecosystem, RTB, DSPs, SSPs, DMPs
  • Understanding of ad tech, media buying, planning, ad operations, trafficking, and analytics
  • Proficiency working in ad platforms, ad verification, and with measurement partners such as DCM, Sizmek, Salesforce, IAS, DoubleVerify, MOAT, Nielsen, Lifesight, Pure Profile, Circana, OnDevice

Tech stack

programmatic advertisingRTBDSPSSPDMPDCMSizmekSalesforceIASDoubleVerifyMOATNielsenLifesightPure ProfileCircanaOnDevice

Benefits

$350 USD Lifestyle Allowance25 days of annual leave per yearFlexible, fun start-up environment and cultureCompany-wide and team specific entertainment budgets for both in-person and virtual team buildingSponsored Volunteer Events and Vistar Gives Back programSupportive team environment

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