Account Manager

What you'll do

• Be the main point of contact for your portfolio of accounts, resolving any client issues in a timely manner, and driving the day to day business on behalf of Quantcast clients
• Build deep connections with clients; nurturing and growing key pieces of business via those relationships with a high cadence of client contact
• Develop account strategy that will maximise the amount of advertiser spend with Quantcast
• Consult to understand clients’ business and brand objectives, and develop data-driven analysis to make recommendations to fulfill objectives
• Manage on-boarding process of specified new accounts from the sales team – act as central project manager within Quantcast to maximise client servicing and a smooth end-to-end process for all accounts
• Serve as a liaison to clients regarding new product launches and advertising opportunities while ensuring that clients are satisfied with their business growth
• Generate and present post campaign analysis and use it to develop and scale clients’ activities
• Lead quarterly client business reviews that result in continuous renewal and incremental revenue
• Research client needs to understand how Quantcast can support the client in meeting their business goals
• Develop forward-thinking, data-driven analysis and recommendations that align with client goals and quantify high-impact opportunities with clear recommendations to pitch to clients

Requirements

• Minimum 3 - 5 years of client-facing experience, marketing or consulting, preferably agency or client side experience
• Mature in your thinking with a proven ability to achieve client partnership across a portfolio of business
• Proven ability to scale account revenue & grow existing business relationships
• Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
• Strategic thinking, always looking to create opportunities for both clients and Quantcast
• In-depth knowledge of traditional, digital and mobile media
• An understanding of direct response and brand principles
• Strong understanding of programmatic, attribution, and the overall digital landscape
• Strong client facing experience and ability to influence key decision makers at senior levels
• Proven track record of establishing and exceeding team and individual goals
• Strategic thinker with the ability to work cross-functionally and lead internal/external stakeholders
• Comfortable within a commercial environment, comfortable leading client engagement initiatives, such as events, trade shows, client presentations

Benefits