AdTechTalent
Ad Ops77 days agoOn-site

Vistar Media

Account Manager

programmaticRTBDSPSSPDMPad techclient successmedia buyingad operationsadvertisingdigital out-of-homeDOOH

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

Auckland, Auckland, New Zealand

Full job description

Vistar Media seeks a mid-level Client Success professional for the APAC team to manage top-tier clients in the digital out-of-home advertising space. The role requires 4-6 years of client success experience in media or advertising, strong knowledge of programmatic advertising including RTB, DSPs, SSPs, and DMPs, and proficiency with ad platforms and measurement partners such as DCM, Sizmek, Salesforce, IAS, DoubleVerify, MOAT, Nielsen, and others. Responsibilities include managing client campaigns, responding to RFPs, client relationship management, training self-service clients, upselling, collaborating with internal teams to resolve issues, and producing client reports. The position is full-time, located in Auckland, New Zealand, and offers benefits including a $350 USD lifestyle allowance, 25 days annual leave, flexible startup culture, entertainment budgets, and volunteer programs.

What you'll do

  • Manage Vistar’s demand clients across managed and self-service buys
  • Understand the Vistar Media platform and communicate how it meets client objectives
  • Respond to RFPs and create comprehensive media plans for clients
  • Partner with Sales to manage client relationships and satisfaction
  • Grow client platform usage through training and onboarding self-service clients
  • Communicate with agencies, brands, DSPs, internal teams, and external vendors
  • Upsell and renew existing clients focusing on retention and growth
  • Collaborate with cross-functional teams to troubleshoot technical issues and enhance product capabilities
  • Produce QBRs and client-facing reporting decks with insights and recommendations

Requirements

  • Bachelor’s degree
  • 4-6 years experience working in client success role within the media or advertising industry
  • Experience with the programmatic ecosystem, RTB, DSPs, SSPs, DMPs
  • Understanding of ad tech, media buying, planning, ad operations, trafficking, and analytics
  • Proficiency working in ad platforms, ad verification, and with measurement partners such as DCM, Sizmek, Salesforce, IAS, DoubleVerify, MOAT, Nielsen, Lifesight, Pure Profile, Circana, OnDevice

Tech stack

programmatic advertisingRTBDSPsSSPsDMPsDCMSizmekSalesforceIASDoubleVerifyMOATNielsenLifesightPure ProfileCircanaOnDevice

Benefits

$350 USD Lifestyle Allowance25 days of annual leave per yearFlexible, fun start-up environment and cultureCompany-wide and team specific entertainment budgets for both in-person and virtual team buildingSponsored Volunteer Events and Vistar Gives Back programSupportive team environment

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