Account Executive Support (Reseller Operations)

What you'll do

• Support Account Executives on prospecting, qualifying, and developing new business opportunities with advertising agencies and advertisers through phone, email, and digital outreach
• Assist and provide training support to a portfolio of clients and reseller partners to ensure strong commercial performance and client satisfaction
• Build and maintain relationships across multiple stakeholder levels, from CMOs to Brand Managers and media buyers
• Support retention initiatives by supporting account growth strategies and maintaining strong day-to-day relationships with key stakeholders at resellers, agencies, and accounts
• Identify market trends, industry opportunities, and successful campaign strategies to generate incremental revenue opportunities
• Partner closely with internal teams including Sales, Account Strategy, Operations, and Reseller Partners to ensure seamless execution
• Maintain accurate pipeline, forecasting, and client activity records within CRM systems
• Facilitate sales and product training sessions for resellers, agencies, and advertisers

Requirements

• Fluent in Spanish and English, both written and spoken. Portuguese is a plus.
• Experience in digital advertising, offline marketing, media sales, direct marketing, or reseller/channel sales environments.
• Proven track record supporting revenue growth through prospecting, new business development, and expansion of existing accounts.
• Strong communication, negotiation, and influencing skills with the ability to engage stakeholders at all levels.
• Client-focused mindset with a commitment to delivering high service standards.
• Passionate about digital media, performance marketing, and evolving advertising technologies.
• Ability to understand advertising technology solutions and explain them in clear, client-friendly terms.
• Highly analytical, comfortable working with data, reporting, and performance metrics.
• Organized and able to prioritize effectively in a fast-paced, dynamic team environment.
• Proficient in Microsoft Office (Excel, PowerPoint, Outlook, Word); CRM experience preferred.
• Bachelor’s degree preferred, but not essential.
• Strong ambition, ownership mindset, and desire to succeed.
• Ability to facilitate engaging training sessions and effectively educate resellers, agencies, and advertisers on products, solutions, and best practices.

Tech stack

Benefits