Account Director

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Full job description

Seeking a senior Account Director for the Revenue & Operations team in Milan, Italy. The role involves managing, growing, and retaining a profitable portfolio of medium-to-large clients. Responsibilities include understanding customer needs, managing the customer lifecycle, upselling, running QBRs, and communicating company strategy. Requirements include strong interpersonal skills, advanced knowledge of digital marketing and programmatic media-buying, fluency in Italian and English (C1+), experience with Salesforce, Gainsight or similar CRM/CMS systems, and a proactive, collaborative approach. Benefits include a dynamic international environment, referral program, meal vouchers, commuting support, opportunities for growth in AdTech, competitive compensation, and social initiatives.