Samba is hiring a full-time Workplace Experience Coordinator based in New York City to manage the New York office and support operations in US offices, mainly Chicago. This on-site role requires a minimum of 4 days per week in the office. Responsibilities include overseeing office operations and facilities, managing vendor relationships, supporting employee onboarding and events, maintaining health and safety compliance, and collaborating with global workplace teams. Candidates should have 3-5+ years of office operations experience, be highly organized, proactive, and comfortable managing projects and vendors. Familiarity with Google Workspace and Slack is preferred. Salary range is $90,000 to $113,000 annually, with additional benefits including health insurance, wellness offerings, retirement plans, paid time off, and bonuses.
What you'll do
Oversee New York and Chicago offices with SF manager
Act as go-to contact for general office support and building management
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Submit and track tickets for repairs, desk setups, and space improvements
Conduct regular space audits and restock pantry, snack, and beverage supplies
Coordinate internal moves, desk resets, and setup tasks
Support IT with basic tech troubleshooting and conference room tech issues
Maintain safe, secure, and well-functioning work environment
Monitor visitor calendar invites and coordinate security list access
Greet visitors and ensure comfort until escorted to meetings
Travel to support office locations as needed
Ensure compliance with local health and safety legislation
Support environmental and EHS initiatives and maintain emergency procedures
Control incoming and outgoing mail and packages
Manage vendor relationships and ensure consistent service
Maintain confidentiality and support data protection protocols
Ensure compliance with local employment regulations with HR and Legal
Manage office-related costs with management and Finance
Research local vendors and support contract negotiations
Process invoices and payments timely
Oversee procurement and inventory of office supplies and employee swag
Serve as in-office point of contact for new joiners
Send welcome emails and support onboarding/offboarding logistics
Manage device distribution and inventory for employees and contractors
Coordinate onsite and offsite events and employee experiences
Develop and uphold workplace standards and protocols with HR
Foster positive and collaborative office culture
Gather and analyze employee feedback to improve operations
Serve as resource for employee inquiries
Facilitate internal communications around events and workplace initiatives
Coordinate recurring lunch deliveries and manage logistics
Provide regional coverage for global teammates when out of office
Participate in global projects to improve employee experience
Coordinate across time zones for smooth collaboration with international teams
Requirements
Minimum 3, preferably 5+ years office operations experience
Warm, resourceful, and committed to delivering exceptional workplace experiences
Exceptionally organized with strong communication and follow-through skills
Proactive, detail-oriented, and comfortable working autonomously
Familiar with Google Workspace (Docs, Sheets, Calendar, Gmail); Slack experience is a plus
Comfortable managing multi-step projects from planning through completion
Confident managing vendors and performing light tech troubleshooting
Adaptable to shifting priorities and excited to contribute to a globally connected workplace team
Passionate about fostering culture and community
Comfortable using and learning internal systems and engagement tools (e.g., HRIS platforms, event tools, project management and design tools)
Tech stack
Google WorkspaceGoogle DocsGoogle SheetsGoogle CalendarGmailSlack
Benefits
Health insuranceWellness offeringsLife and disability insuranceRetirement savings planPaid holidaysPaid time off (PTO)Bonuses, short-term incentives, and long-term incentives
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