The Trade Desk
Business Development GM (Holdco)
New York, US•2 months ago
$134K – $245K
business developmentsalesagency
Product1 month agoHybrid
Epsilon
UX Researcher
UX researchqualitative researchquantitative researchuser researchproduct designAI toolsLooppanelLyssnaagileusability testingsurveysinterviewscontextual inquirydiary studiescard sortstree testsanalytics review
Key details
Salary
$90K – $167K
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
New York, US
Full job description
The Product Design UX Researcher will independently lead user research studies from defining questions to delivering actionable recommendations. Responsibilities include selecting appropriate qualitative and quantitative methods, facilitating sessions, synthesizing findings, maintaining a research repository, and communicating insights to product, engineering, and leadership teams. The role requires 3-5 years of UX research experience with a strong portfolio, fluency in diverse research methods, confident facilitation and presentation skills, practical use of AI tools for research, and knowledge of agile product development. Benefits include flexible time off, paid holidays, parental leave, health coverage, 401(k), tuition assistance, and more. Salary range is $89,700 to $166,500 annually. Location: New York, NY, USA.
What you'll do
- Own research studies end-to-end: define questions, recommend methodology, recruit participants, facilitate sessions, synthesize findings, deliver recommendations
- Assess each research challenge and advocate for appropriate methods
- Plan and moderate qualitative research sessions
- Design and analyze quantitative studies and integrate findings with qualitative insights
- Use user research tools to accelerate research operations while applying human judgment
- Build and maintain a shared research repository
- Communicate findings to cross-functional partners through structured presentations
- Partner with Product Designers and Product Managers throughout product lifecycle
- Contribute to a user-centered culture by running research office hours and sharing findings
- Stay current with evolving research tools, AI workflows, and methodologies
Requirements
- Three to five years of hands-on UX research experience on digital products
- Portfolio demonstrating studies owned from question to recommendation
- Fluency in qualitative methods (in-depth interviews, usability testing, contextual inquiry, diary studies)
- Fluency in quantitative methods (surveys, card sorts, tree tests, product analytics review)
- Confident facilitation and presentation skills
- Judgment to assess research questions and recommend appropriate methods
- Practical experience using AI tools to accelerate synthesis and operational tasks
- Strong written and verbal communication skills
- Working knowledge of digital product development and agile methodologies
- Degree in Human-Computer Interaction, Cognitive Science, Psychology, Anthropology, or related field or equivalent experience
- Accessible portfolio or case studies showing research impact
Tech stack
LooppanelLyssnaAI toolsuser research tools
Benefits
Flexible time off (FTO)15 paid holidaysPaid sick timeParental/new child leaveChildcare & elder care assistanceAdoption assistanceComprehensive health coverage401(k)Tuition assistanceCommuter benefitsProfessional developmentEmployee recognitionCharitable donation matchingHealth coaching and counseling
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