Technical Support Engineer role based in Budapest. Responsible for technical ownership of OEM and publisher partner relationships from a support perspective. Tasks include investigating revenue and inventory anomalies, debugging ad-serving and tracking issues, triaging feed ingestion and content categorization problems, and collaborating with R&D to resolve issues across product, infrastructure, and algorithmic layers. Requires strong SQL skills, experience in technical support or production engineering on distributed systems, ability to read code, strong English communication, investigative mindset, and daily use of AI coding assistants and LLM tooling. Responsibilities include writing and refining queries, monitoring anomalies using Grafana, Kibana, Tableau, managing production alerts, participating in on-call incident response, extending AI tooling, partnering with R&D and Product teams, building internal tools and runbooks, and identifying systemic issues for product improvements. Hybrid work schedule with 3 days in-office. Benefits include health coverage, stocked kitchen, gym partnerships, and parking.
What you'll do
Investigate publisher-side and OEM-partner technical issues end to end including revenue drops, inventory imbalances, tracking gaps, ad-serving fallback issues, content categorization errors, and feed ingestion problems
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Comprehensive health benefitsFully stocked kitchenLocation-specific perks such as gym partnerships and parkingHybrid work schedule with 3 days in-office and option for more
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