Technical Solutions Team Leader at RTB House | AdTechTalent
Ad OpsYesterdayHybrid
RTB House
Technical Solutions Team Leader
technical account managementprogrammaticAdTechperformance marketingDeep LearningJavaScriptGoogle Tag Managerweb analyticsAPIscampaign optimizationtrackingattributionteam leadershipJapaneseEnglish
Key details
Salary
Not specified
Employment type
Technical Solutions Team Leader
Seniority
Lead
Years experience
5-10
Location
Tokyo, Japan
Full job description
RTB House seeks a Lead Technical Account Manager (TAM) for its Japan team. The role involves leading daily TAM operations, coaching and developing team members, monitoring work quality, providing technical advice on campaign integrations and optimizations, ensuring best practices, aligning campaign goals with clients, collaborating with sales and HQ teams, improving processes, and supporting recruitment and onboarding. Candidates should have 5-10 years experience in technical account management or similar roles in programmatic advertising, AdTech, or performance marketing, strong analytical and troubleshooting skills, knowledge of tracking/web technologies (HTML, JavaScript, Google Tag Manager), familiarity with product feeds and APIs, excellent communication and organizational skills, and professional proficiency in Japanese and English. The position is full-time, located in Tokyo, Japan. Benefits include working with cutting-edge AI technology, professional growth opportunities, and being part of a fast-growing, award-winning company.
What you'll do
Lead daily operations of the Japan TAM team including account and technical task allocation, managing priorities and coverage, ensuring timely delivery and quality
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Coach and develop TAMs through one-on-one meetings, feedback, technical guidance, knowledge sharing, and development discussions
Monitor team members’ work quality and results, identify gaps, and report progress, risks, and recommendations
Provide technical advice and escalation support for complex campaign integrations, tracking and attribution discrepancies, campaign settings, and optimization issues
Ensure adherence to TAM operational best practices through reviews of monitoring, documentation, campaign setup, and issue follow-up
Oversee alignment between campaign optimization and client goals
Partner with Sales and Account Management to clarify technical requirements, align expectations, resolve cross-functional issues, and support client discussions
Coordinate with HQ technical, product, and management teams on technical changes, training, escalation, and company-wide standards implementation
Improve team processes, documentation, tools, and ways of working to strengthen operational efficiency, technical quality, and knowledge transfer
Support recruitment interviews, onboarding, training plans, career development, and make staffing recommendations
Requirements
Experience in technical account management, solutions engineering, or a comparable technical role in programmatic advertising, AdTech, or performance marketing
Motivation and ability to lead, coach, and develop people; prior formal people-management experience is an advantage
Strong analytical and troubleshooting skills including experience with complex integrations, attribution discrepancies, and campaign optimization
Solid knowledge of tracking and web technologies including URLs and parameters, HTML, JavaScript, browser developer tools, Google Tag Manager, and web analytics
Familiarity with product feeds (e.g., XML/CSV), APIs, and regular expressions
Excellent prioritization, organization, communication, and conflict-resolution skills
Ability to understand business objectives, anticipate risks, and translate technical findings into practical recommendations
Professional proficiency in Japanese and English
Tech stack
Deep Learningprogrammatic advertisingAdTechperformance marketingtracking technologiesURLs and parametersHTMLJavaScriptbrowser developer toolsGoogle Tag Managerweb analyticsproduct feeds (XML/CSV)APIsregular expressions
Benefits
Being part of an award-winning organization with outstanding growth numbersWork on a product based on newest AI Technology (Deep Learning)Opportunity to work and learn in one of the fastest growing tech companies in EuropeBeing part of ambitious projects and working with talented and collaborative teams
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