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client servicesYesterdayHybrid

Criteo

Technical Account Manager II

technical account managerdigital advertisingclient servicesHTMLJavaScriptCSSSQLPythonAPIsGoogle Tag ManagerAdobeAppsFlyerAdjustTableaudata analysistroubleshootingproject managementclient relationshipshybrid

Key details

Salary

$95K – $115K

Employment type

Permanent Full Time

Seniority

Mid-level

Years experience

0-2

Location

Boston, United States; New York, US

Full job description

Technical Account Manager II responsible for managing technical client relationships with large advertisers. Role includes ensuring integration, adoption, and optimization of advertising technology. Requires 2+ years in technical client-facing roles, knowledge of HTML, JavaScript, CSS, SQL, APIs, tag management, and data analysis tools. Responsibilities include troubleshooting, project management, client education, and collaboration with internal teams. Hybrid work model in New York or Boston. Salary range $95,000 - $115,000. Benefits include health insurance, 401(k), bonuses, equity potential, wellness support, and career development.

What you'll do

  • Maintain deep technical knowledge of the Criteo platform
  • Build strong client relationships and act as a trusted technical advisor
  • Translate client business objectives into technical configurations and custom solutions
  • Troubleshoot issues, analyze client data, and develop innovative solutions to optimize performance
  • Drive adoption of new Criteo products and features, ensuring client success
  • Communicate client feedback to internal teams to influence product development
  • Manage multiple projects efficiently and deliver on time
  • Collaborate with cross-functional teams (Commercial, Product, Engineering, Analytics, Creative) to resolve challenges and deliver results
  • Create client-specific materials and educate clients to maximize product utilization
  • Monitor account health and proactively identify opportunities for improvement
  • Conduct annual reviews and present optimization strategies to clients

Requirements

  • Bachelor’s degree (Computer Science or related field preferred) or equivalent practical experience
  • 2+ years in a technical client-facing role (Technical Account Manager, Solutions Engineer, or Sales Engineer), ideally in digital advertising
  • Strong technical aptitude and curiosity about digital advertising and emerging technologies
  • Working knowledge of HTML, JavaScript, CSS, and SQL; Python experience is a plus
  • Familiarity with APIs, tag management systems (e.g., Google Tag Manager, Adobe)
  • Experience in app integrations (AppsFlyer, Adjust) is a plus
  • Experience troubleshooting client-side code, using web debugging tools, and querying databases
  • Understanding of server-to-server integrations and automation concepts is a plus
  • Ability to interpret data from databases, Tableau, Excel, and internal tools
  • Strong analytical skills and creative thinking to solve complex client challenges
  • Excellent verbal and written communication skills; able to explain technical concepts to non-technical audiences
  • Experience creating and delivering client presentations
  • Proven ability to work across multiple teams and stakeholders in a collaborative environment
  • Proactive, independent, and detail-oriented with exceptional judgment
  • Team player
  • Hard-working, adaptable, and fun to work with
  • Up to 10% travel, depending on business needs

Tech stack

HTMLJavaScriptCSSSQLPythonAPIsGoogle Tag ManagerAdobe Tag ManagerAppsFlyerAdjustTableauExcel

Benefits

Hybrid work model blending home and in-office experiencesLearning, mentorship & career development programsHealth benefits, wellness perks & mental health supportDiverse, inclusive, and globally connected teamAttractive salary with performance-based rewards and family-friendly policiesPotential for equity depending on role and levelFor US employees: quarterly or annual bonus and restricted stock unitsHealthcare, dental, and vision insurance401(k) plan with company matchShort-term and long-term disability coverageLife insuranceFamily forming and wellness benefitsFlexible Work financial supportLearning opportunitiesRobust annual leave plan including volunteer time off and summer vacation days

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