Technical Account Manager

What you'll do

• Act as the main technical point of contact for integrated clients and end-users
• Troubleshoot technical issues, identify problems, provide solutions, and escalate when necessary
• Provide in-depth updates and insights on clients from a technology perspective to internal departments
• Work closely with Product, Engineering, Product Marketing, Legal, Pricing, Technical Support teams
• Provide high-touch consultative technical services and solutions to premium clients

Requirements

• 3 to 5+ years working in a technical account/relationship management/client-facing role
• Bachelor's degree in a technical discipline
• Proficiency in JS, SQL, HTML, and data analysis
• Previous experience with web traffic analysis tools and ad serving tags
• Previous experience working with APIs and SDKs
• Critical thinking and ability to think outside of the box
• Experience working with 3rd party advertising technology companies
• Experience working with publishers and publisher ad servers
• Knowledge of the ad tech ecosystem, its players, and how it all works
• Strong communication skills (written, verbal, listening)
• Self-starter with ability to manage time and multiple competing priorities
• Fluency in English

Tech stack