Talent Acquisition Operations Manager

What you'll do

• Own and manage system improvements and updates within Applicant Tracking System (ATS)
• Work with cross-functional partner teams such as HR Technology, Analytics, Talent Acquisition Leadership, Business Partners and Finance
• Deliver against strategic and operational goals within the Talent Operations team
• Design and flow strategies to achieve hiring goals and elevate candidate experience
• Identify system and process automation and efficiency opportunities on a wide scale
• Implement daily improvements of ATS, updates and review best practices
• Evolve and enhance the candidate experience from prospect to offer acceptance
• Manage detailed operational reporting activities and dashboards for Talent Acquisition and Functional Stakeholders
• Develop and manage tiered ticketing requests through JIRA for operational support or recruitment
• Analyze and solve global change management barriers focusing on root causes

Requirements

• 5+ years of relevant experience in talent acquisition
• 2+ years’ experience managing an ATS system, preferably Greenhouse or Workday
• Keen sense of urgency in a fast-paced, high-volume environment
• Knowledge of relevant systems
• Demonstrated skills in project, program, and operations management
• Demonstrated complex problem-solving ability and sound judgement ability
• Strong leadership, team building, organizational, and interpersonal skills
• Highly organized, results driven, problem solver
• Superior written and oral communication skills and the ability to engage stakeholders locally and across diverse geographical locations
• Expertise in continuous improvement initiatives and development of ongoing support pertaining to document control processes, administration, and projects

Tech stack

Benefits