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Key details
Salary
Not specified
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
Bengaluru, India
Full job description
The Infrastructure & Reliability Engineer will operate, support, secure, and improve enterprise infrastructure across Windows, Linux, virtualized, cloud, and hybrid environments. Responsibilities include L2 systems administration, L1 site reliability engineering practices, incident and change management, monitoring, automation, and collaboration with various teams. Required skills include 3-5 years experience in Windows/Linux administration, cloud operations, scripting/automation, incident management, and monitoring. Preferred qualifications include a relevant degree, exposure to cloud platforms (AWS, Azure, GCP), virtualization, container technologies, SRE concepts, observability tools, databases, and certifications. The role requires participation in shifts and on-call support. The position is located in Bengaluru, Karnataka, India.
What you'll do
Administer, troubleshoot, patch, upgrade, and support Windows Server and enterprise Linux platforms
Support Windows services including Active Directory, DNS, Group Policy, WSUS, permissions, access, and service accounts
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Requirements
3 to 5 years hands-on experience in Windows/Linux systems administration, infrastructure operations, production support, cloud operations, DevOps, or SRE
Strong working knowledge of Windows Server administration and/or Linux administration
Experience supporting enterprise infrastructure including virtualization, networking, storage, backup, identity, security, monitoring, and cloud fundamentals
Practical scripting or automation experience using PowerShell, Bash, Python, Ansible, Terraform, or equivalent tools
Experience with incident, request, change, problem, and knowledge-management processes in an enterprise environment
Experience with monitoring, logging, dashboards, alert triage, performance analysis, and capacity management
Ability to troubleshoot complex infrastructure issues and communicate clearly during service-impacting events
Ability to participate in rotational shifts, weekend support, maintenance windows, and on-call support
Preferred: Bachelor’s degree in Computer Science, IT, Engineering or equivalent experience
Preferred: Exposure to AWS, Azure, GCP, VMware, Proxmox/KVM, Docker, Kubernetes, and hybrid infrastructure
Preferred: Foundational understanding of SRE concepts including SLIs, SLOs, error budgets, toil reduction, capacity planning, and blameless post-incident review
Preferred: Familiarity with observability platforms such as Splunk, ELK/Kibana, Grafana, Prometheus, CloudWatch, Datadog, New Relic
Preferred: Familiarity with databases such as MySQL or PostgreSQL
Preferred: Relevant certifications in Microsoft, Linux/Red Hat, VMware, AWS, Azure, GCP, ITIL, DevOps, or SRE practices
Employee well-being focusCollaborative work environmentOpportunities for growth, learning, development, and career advancementInnovation-driven cultureWork-life balance and flexibilityDiversity, inclusion, and equal employment opportunity commitment
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