LoopMe is seeking a mid-level Supply Operations professional to manage technical integration and operational health of a portfolio of publishers across SDK, oRTB, and VAST. Responsibilities include onboarding new supply partners, maintaining integrations, troubleshooting issues, optimizing revenue, and collaborating with cross-functional teams. Requires 4+ years in programmatic advertising or adtech with strong knowledge of SSPs, SDKs, in-app and web supply integrations, and oRTB. SQL skills and experience with CTV, gaming, or mobile app supply are a plus. The role is full-time, hybrid based in London, reporting to the Senior Supply Operations Manager, with a path to leadership. Benefits include bonus, hybrid work, 25 days leave plus holidays, wellness programs, pension, and learning support.
What you'll do
Onboard new supply partners end to end across oRTB, VAST, TAM, Nimbus, pre bid
Run technical setup, testing and go-live for publishers in portfolio
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Own post-launch integration health and revenue optimisation for accounts, working to defined SLAs
Monitor and maintain technical integrations with SSPs and adtech partners
Investigate and resolve issues across ad rendering, discrepancies, signals, IVT, fraud and delivery
Use supply performance data to surface trends, diagnose issues and recommend revenue growth changes
Act as first point of contact for supply escalations, keeping partners and internal stakeholders informed
Partner with Supply BD & AM, Product and Engineering to translate publisher needs into technical solutions
Document fixes and investigations into repeatable runbooks
Help improve onboarding and support processes as publisher base scales
Mentor less experienced colleagues as team grows
Requirements
4+ years in programmatic advertising, adtech or revenue operations, in a technical or operational role
Solid working knowledge of SSPs, SDKs, in-app and web supply integrations, and oRTB
Experience troubleshooting technical supply issues independently and knowing when to escalate
Comfort working with performance data and ability to pull, interrogate and draw actionable conclusions (SQL or equivalent is a plus)
Clear communication with both technical and non-technical stakeholders, including external partners
Self-directed and organised with ability to prioritise a portfolio of partners without close supervision
Nice to have: Experience with CTV supply integrations
Nice to have: Exposure to gaming or mobile app supply
Nice to have: Familiarity with IVT and fraud detection, ad rendering discrepancies or signal quality investigation
Nice to have: Experience improving or documenting onboarding processes for a growing publisher portfolio
Nice to have: Experience mentoring junior colleagues
Tech stack
oRTBVASTTAMNimbuspre bidSDKSQL
Benefits
BonusHybrid working (3 days a week in Farringdon office)25 days annual leave plus Bank Holidays1 month work-from-anywhereAnnual Wellness DayHealth Shield cash-back health plan (dental, optical, physio, wellbeing)Access to Thrive mental health support appCycle to work schemePensionLoopMe Gives Back DayLearning & development support including internal mobility and bi-annual promotion cycles
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