Strategic Client Services Manager

What you'll do

• Lead tactical and creative development for a portfolio of top brands
• Drive growth and retention by providing exceptional digital marketing solutions
• Partner with internal specialists and client partners to design and implement personalised digital strategies
• Ensure seamless integration onto the Epsilon platform
• Collaborate with 12 different internal cross teams and client teams
• Develop expertise in digital MarTech strategy, revenue growth, project management, and client services
• Lead cross-functional teams
• Contribute to company growth and evolution
• Shape the future of the digital marketing industry

Requirements

• 2 - 4 years of client management or commercial experience in digital marketing
• Excellent interpersonal and communication skills
• Experience working in goal-oriented environments with a track record of exceeding growth objectives
• Ability to grow client revenue through strategic up- and cross-selling
• Strong commercial insight and ability to identify growth opportunities
• Strong organisational and project management skills
• Creative and critical thinking focused on continuous improvement
• Experience mentoring and training junior team members (preferred)
• Deep understanding of the digital industry and passion for its evolution (preferred)
• Ability to work closely with product owners and become a solutions specialist (preferred)
• Proactive approach to skill development in a fast-changing industry (preferred)
• Proven track record leading critical initiatives driving client success and account growth (preferred)
• Comfortable engaging with senior collaborators and influencing executive decision-making (preferred)

Tech stack

Benefits