AdTechTalent
Engineering8 months agoRemote

Integral Ad Science

Staff Systems Engineer

JamfIntuneOktaSaaSautomationPythonShell ScriptingAWSmacOSWindowsIT supportidentity managementemail securityMimecastnetwork troubleshooting

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Senior

Years experience

5-10

Location

Dublin, Ireland; Remote, Ireland

Full job description

Senior role in enterprise technology systems supporting global business owners and stakeholders. Responsibilities include managing application packaging, deployment, patching, and updates for MacOS and Windows via Jamf and Intune; establishing OS deployment standards; designing, implementing, maintaining, and supporting SaaS applications and integrations (Okta, Google, Mimecast, Box, RingCentral); managing automation scripts (Okta Workflow, Bettercloud, Python/Shell); managing AWS virtualized environments; resolving internal customer issues; recommending and performing hardware upgrades; collaborating with vendors and stakeholders; and managing hardware inventory. Requires 7+ years IT experience, expertise in Mobile Device Management, SaaS operations, scripting automation, hardware/software troubleshooting on Apple and Windows devices, email security administration, network troubleshooting, identity/access management, and strong problem-solving skills.

What you'll do

  • Manage application packaging, deploying, patching and updating for MacOS and Windows applications via Mobile Device Management platforms (Jamf / Intune)
  • Establish standards and guidelines to manage deployment/patching/upgrading of Apple and Microsoft operating systems
  • Design, Implement, Maintain and Support SaaS applications and integrations between SaaS applications (Okta, Google, Mimecast, Box, RingCentral, etc.)
  • Implement and Manage automation scripts via Okta Workflow, Bettercloud Workflows, Python/Shell Scripting
  • Manage virtualized computing environment within Amazon AWS
  • Resolve and be the escalation point to resolve internal customer issues
  • Recommend and/or perform upgrades on desktop/laptop systems to ensure uptime
  • Collaborate with vendors and business stakeholders to provide solutions for technical challenges
  • Ensure all approved desktops, laptops and peripheral hardware are accurately inventoried and correctly assigned to help with the asset management lifecycle

Requirements

  • Experience in Mobile Device Management via Jamf and Intune
  • Understanding of SaaS Application operations and integrations (e.g. Okta administration experience)
  • Ability to create and manage automation via scripting (Okta Workflow, Bettercloud Workflows, Python/Shell Scripting)
  • Ability to diagnose hardware and software issues on Apple/Lenovo/Dell/Microsoft devices running macOS and Microsoft Windows
  • Experience with email security system administration/troubleshooting (e.g. Mimecast)
  • Ability to troubleshoot basic computer connectivity (TCP/IP, DHCP, DNS), software, and printing problems
  • Experience in identity/access management using OKTA/similar identity providers
  • Analytical problem-solving and troubleshooting skills; ability to learn new systems/tools quickly
  • Ability to lift and handle packages/hardware (laptops, monitors, etc.)
  • 7+ years experience in IT

Tech stack

JamfIntuneOktaGoogleMimecastBoxRingCentralBettercloud WorkflowsPythonShell ScriptingAmazon AWSmacOSMicrosoft WindowsTCP/IPDHCPDNS

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