Sr. Salesforce Administrator

What you'll do

• Maintain and enhance Sales Cloud and Experience Cloud environments to meet evolving business requirements
• Own aspects of various Salesforce projects including architectural changes
• Partner with Sales, CSM, Business Operations, Legal, and Finance teams to deliver high-impact solutions
• Collect, challenge, evaluate and document business requirements
• Lead medium-to-large projects from initiation through post-go-live stabilization
• Manage organizational permissions, user accounts, roles and permissions
• Architect scalable configurations, flows, automations, and system integration
• Identify and eliminate friction points increasing efficiency and reducing manual effort
• Develop customized reports, dashboards, and monitoring processes to ensure high data quality
• Facilitate end-user success through troubleshooting, executing mass data updates/imports, and providing technical guidance
• Own the management of DocuSign and other key third-party integrations
• Provide trainings to new users and for new functionalities

Requirements

• 5 years of professional experience with Salesforce as a SFDC expert
• Proven track record with Salesforce Sales Cloud implementations and complex integration projects
• Knowledge / hands-on experience with DocuSign, Marketing Pardot, or Salesforce development is a plus
• Certified Salesforce Advanced Administrator and additional certifications are a plus
• Familiarity with Salesforce CLI and GitLab is preferred
• Excellent communication skills to clearly explain complex technical and process concepts to executive, business, and technical audiences
• Proactive, end-to-end ownership mindset with high levels of engagement
• Ability to thrive in a fast-paced environment and adapt to frequent changes
• General knowledge of AI technologies and an interest in how they can be leveraged to optimize business processes and workflows
• Experience with Agile methodologies

Tech stack