Sr. Research Manager

What you'll do

• Act as a trusted partner to clients, guiding them through research design, methodology and insights generation
• Lead client calls and discussions as the research expert, providing strategic advisory inputs
• Scope out new studies in collaboration with clients, ensuring alignment with business objectives
• Advise on governance of research including methodology rigor, ethical standards and data integrity
• Shape research design by recommending appropriate approaches, sampling methods and analytical frameworks
• Build trusted client relationships through proactive communication, thought leadership and consultative guidance
• Translate complex research findings into actionable insights and strategic recommendations for senior stakeholders
• Anticipate client needs and proactively suggest innovative research solutions
• Oversee survey design and research frameworks ensuring methodological soundness and relevance
• Guide teams on advanced analytical techniques (correlational, experimental, log analysis, etc.)
• Ensure research outputs are trustworthy, data-backed and actionable for client decision-making
• Champion storytelling in reporting, ensuring insights are communicated with clarity and impact
• Mentor and coach junior researchers to elevate team capabilities and maintain high-quality standards
• Drive innovation in research methods by staying abreast of industry trends and best practices
• Establish domain context relevance so that reports and insights resonate with client business challenges

Requirements

• Knowledge and expertise to serve as the primary research advisor and client-facing expert
• Strong leadership in client engagements
• Ability to scope and design complex studies
• Deep expertise in governance and execution of research
• Proven track record of leading client engagements and delivering strategic research insights
• Strong expertise in research governance, methodology selection and study design
• Exceptional communication skills with the ability to influence senior stakeholders
• Experience mentoring teams and fostering a culture of excellence in research delivery
• Experience with research platforms especially Qualtrics

Tech stack