digital advertisingprogrammaticclient partnersalesaccount managementmedia agenciesupsellingcross sellingRFPQBRSalesforcepresentation skillsEnglish
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Senior
Years experience
5-10
Location
Mexico City, Mexico
Full job description
DoubleVerify seeks a Senior Client Partner for Mexico City to manage and grow relationships with top existing accounts. Responsibilities include identifying upsell opportunities, partnering with internal teams, cultivating senior client relationships, reviewing product usage, leading RFP responses, organizing QBRs, maintaining revenue pipeline, and attending industry events. Requires 6+ years experience in client relationship management at media agencies or brands, proven revenue growth ability, strategic thinking, strong communication and presentation skills, proficiency in English, and willingness to travel 10-25%. Knowledge of digital advertising, programmatic, display, video, mobile, DSPs, and Salesforce is important.
What you'll do
Identify new areas within a client organization not currently covered by core measurement/programmatic solutions and engage the client to perform upsells
Partner with relevant stakeholders and internal resources to convey the value of DV solutions and identify, pitch, and close upsell opportunities
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Cultivate meaningful relationships with senior client stakeholders to develop client specific value propositions
Review customer product usage and identify gaps in knowledge or products to best meet customer needs
Identify additional contacts across an organization to educate on DV and uncover additional upsell opportunities
Work with Programmatic and Social specialists to ensure partnerships and additional product adoption are onboarded effectively
Lead the response to RFPs/RFIs issued by existing customers
Evangelize DoubleVerify’s value proposition, best practices and perspectives via events, webinars, and direct client communications
Organize, request and present QBRs with insights from account management team
Define key retention growth strategy for portfolio with guidance on client and agency stakeholders and prioritization
Maintain revenue pipeline and activity, providing timely management and Salesforce reporting
Create deep partnerships based on value and consultative up selling and cross selling
Handle multiple priorities in a fast-paced environment
Analyze and articulate information with product team
Attend industry events and follow-up with leads generated
Requirements
6+ years or equivalent experience in building relationships and influencing clients at relevant media agencies or at brands
Proven ability to grow revenue on specific strategic existing accounts
Demonstrated ability to think strategically to identify a brand’s key business objectives and challenges, and translate and build into compelling value propositions
Team player mentality with experience working collaboratively cross functionally with internal stakeholders
Contacts at client direct including investment, brand safety, measurement & analytics, and ad ops teams
Contacts at media agencies with strong knowledge of accounts, planning teams and planning cycles
Solid troubleshooting, analytical, and problem-solving abilities
Skilled at communicating effectively throughout the organization
Able to handle multiple priorities in a fast-paced environment
Ability to craft a strong presentation and excellent communications skills
Rigorous attention to detail, drive for excellence, and a positive can-do approach
Bachelors or Master’s degree or equivalent experience
10-25% travel required
Proficient in English
Tech stack
digital advertisingprogrammaticdisplayvideomobileDSPsexchangesSalesforce
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