Senior Account Strategist responsible for managing top UK client accounts with focus on retention and growth. Duties include managing post-sale client communications, analyzing ad metrics, optimizing campaigns, and upselling Criteo solutions. Requires minimum 5 years experience in digital media sales, strong communication and analytical skills, and ability to manage budgets and client relationships. Hybrid work model with benefits including health support, career development, and performance-based rewards.
What you'll do
Manage a portfolio of top UK client accounts focusing on client retention and account growth
Manage, maintain, and upsell in post-sale communications with clients and internal stakeholders
Analyze metrics for all ads served and communicate issues internally
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Be the client’s main point of contact for questions
Monitor and optimize existing campaigns to increase revenue and margins
Cultivate strong and productive client relationships
Work closely with internal support teams to provide detailed reports and optimize campaigns
Plan, forecast, and negotiate yearly budgets
Upsell new Criteo solutions
Provide top-level strategic account management to ensure retention and client satisfaction
Negotiate additional budgets and upsell new products
Develop and maintain strong partnerships with clients at all levels including C-level
Advise on clients’ digital strategy and educate advertisers on Criteo’s technology
Analyze performance metrics and KPIs to identify personalized client solutions
Create personalized decks and presentations for quarterly meetings
Requirements
Minimum 5 years relevant direct industry experience across performance and branding based digital media
Experience with UK clients preferred
Experience with the Travel vertical is a plus
Strong communication and presentation skills in English
Proven track record of exceeding goals and contributing to team success
Good understanding of the digital advertising industry and competitive landscape
Strong analytical skills and ability to understand a complex technological environment
Strong organization, time management, and project management skills
Detail-oriented
Able to work effectively across functions/teams
Positive and proactive mindset, willing to learn and consult about industry changes
Benefits
Hybrid work model blending home and in-office experiencesLearning, mentorship, and career development programsHealth benefits, wellness perks, and mental health supportDiverse, inclusive, and globally connected teamAttractive salary with performance-based rewards and family-friendly policiesPotential for equity depending on role and level
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