Senior role within Demand team for Curation Hub with end-to-end ownership of strategy, growth, adoption, and performance. Responsible for defining KPIs, executing growth strategies, managing external communications with agencies and publishers, leading sales and upsell efforts, and serving as escalation point. Coordinate cross-functional teams including Agency Demand, BuyerCloud, Supply, Product, Technical Solutions, and others. Manage post-activation issue triage and escalation, build standardized processes, monitor trends, and drive product optimizations. Requires 10+ years experience in digital advertising, programmatic or ad tech, strong client-facing leadership, operational rigor, and data-driven decision making. Bachelor's degree preferred. Located in New York, NY. Salary range $139,387.87 - $209,081.81 plus targeted commission $81,428.57. Benefits include comprehensive support for physical, financial, and emotional well-being.
What you'll do
Serve as end-to-end business owner for Curation Hub, accountable for strategy, growth, adoption, and performance
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Define and own Curation Hub KPIs including adoption, revenue, usage, performance
Develop and execute multi-channel growth strategy including expansion into brand-direct, independent, and new demand partners
Represent Curation Hub’s needs in annual planning, resourcing, and investment decisions
Act as primary external lead for all Curation Hub communications with agencies and demand partners at VP+ level
Lead and support sales and upsell motions partnering with account teams
Own publisher-facing advocacy for Curation Hub, partnering with Supply to drive adoption and revenue
Serve as escalation point for Curation Hub issues with agencies and publishers
Act as central coordination point across Agency Demand, BuyerCloud, Supply, Product, Technical Solutions, Inventory, DSP, Finance, and other stakeholders
Clarify and codify ownership, roles, and accountability across teams
Work closely with Demand Account Teams to ensure proper setup, execution, and management of Curation Hub deals
Partner with Agency Partnerships to create cohesive client experience and clear handoffs
Collaborate with Supply teams to embed Curation Hub into publisher strategies
Serve as post-activation owner for issue triage, escalation management, and resolution
Build and maintain standardized processes for troubleshooting, communication, and escalation tracking
Monitor and report on escalation trends and recurring issues, partnering with Product and Technical Solutions
Establish proactive management framework reviewing usage, adoption, performance, and risk
Identify and drive optimization opportunities to improve outcomes and engagement
Develop playbooks, templates, and best practices for account teams
Act as Product Point Person for Curation Hub, centralizing feedback and pushing product enhancements
Partner with Product, ACH, and Analytics to inform product roadmap
Requirements
10+ years in digital advertising, programmatic, ad tech, or media, with experience spanning agency and/or publisher environments
Proven success in senior client-facing roles engaging VP+ stakeholders
Demonstrated ability to be a single-threaded owner of a product or program with clear accountability for growth, adoption, and performance
Strong understanding of CTV/video, programmatic, marketplaces, and curation; experience with SSPs/DSPs and curated marketplaces is a plus
Track record of leading complex, cross-functional initiatives and aligning multiple teams around shared goals
Exceptional communication and executive presence, able to create confidence with agencies, publishers, and internal leadership
Strong operational rigor and experience building scalable processes for activation, issue management, and escalation handling
Data-driven and analytically minded, comfortable using performance data to guide decisions and optimizations
Comfortable operating in a fast-paced, matrixed environment with evolving products and priorities
Bachelor's Degree or equivalent combination of coursework and experience
Tech stack
CTVvideoprogrammaticSSPDSPmarketplacescuration
Benefits
Base pay within range $139,387.87 - $209,081.81 depending on experienceTargeted Commission: $81,428.57 with potential for significant upsideBest-in-class benefits supporting physical, financial, and emotional well-beingPersonalized options, expert guidance, and always-on tools for employee support
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