Solutions Engineering Manager EMEA, Performance Media at Criteo | AdTechTalent
client servicesRecentlyHybrid
Criteo
Solutions Engineering Manager EMEA, Performance Media
solutions engineeringteam managementtechnical supportJavaScriptHTMLAPIsSQLPythonNodeJSAI toolsdigital advertisinge-commerceclient servicesproject managementstakeholder managementhybrid work
Key details
Salary
Not specified
Employment type
Permanent Full Time
Seniority
Senior
Years experience
5-10
Location
Barcelona, Spain
Full job description
The Solutions Engineering Manager EMEA leads the Solutions Engineering team supporting Criteo’s customer teams and clients across EMEA. Responsibilities include team leadership, setting priorities, driving execution, and developing the team and operating model. The role involves overseeing technical support for clients, managing complex situations, supporting new product adoption, and partnering with cross-functional teams. The manager improves processes, sponsors tool development, and encourages AI tool use. Requirements include 8+ years in technical solutions or related roles, team management experience, strong technical skills in web technologies (JavaScript, HTML), APIs, SQL, and programming languages (Python or NodeJS), project and stakeholder management skills, strong communication, and understanding of digital advertising and e-commerce. The role is full-time with a hybrid work model based in Barcelona, Spain. Benefits include hybrid work, career development, health and wellness support, inclusive culture, competitive salary, and potential equity.
What you'll do
Lead and develop the Solutions Engineering team across EMEA
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Set clear priorities, support day-to-day execution, and maintain high quality and delivery standards
Own team strategy and OKRs, translating business priorities into operating approach
Manage hiring, onboarding, capability development, and performance management
Organize team assignments based on business priorities, capacity, skills, and scope
Oversee technical support for new and existing clients including integrations, custom solutions, consultancy, troubleshooting, optimization, and product rollouts
Support complex client situations, escalations, and high-impact launches
Ensure strong technical recommendations to help clients adopt solutions effectively
Help team identify, structure, and solve complex technical issues
Support market-specific needs, pilots, and new product adoption across EMEA
Partner closely with Sales, Account Strategy, Operations, Product, Technical Support, and peer leaders
Report team activity, risks, performance, and business impact regularly
Improve team processes, clarify ownership, and remove operational friction
Sponsor development of tools, automation, and practical solutions to improve efficiency and scalability
Turn recurring issues into lasting improvements in methods, documentation, and standards
Encourage thoughtful use of AI tools for preparation, troubleshooting, documentation, and solution design
Requirements
8+ years of experience in technical solutions, technical support, solutions engineering, or a related client-facing technical role
Previous experience leading or managing a team, with coaching, hiring, onboarding, and performance management
Strong technical foundation in web technologies including JavaScript and HTML
Working knowledge of APIs, SQL, and at least one programming language such as Python or NodeJS
Strong project and stakeholder management skills
Strong communication skills to explain technical topics to non-technical audiences and senior stakeholders
Experience working cross-functionally with commercial, product, engineering, and operations teams
Good understanding of digital advertising technology, e-commerce, and client implementation workflows
Comfortable leading through change, improving processes, and raising execution standards
Fluent in English, both written and spoken
Experience managing distributed teams or working across countries and time zones is a plus
Familiarity with AI tools and practical use to improve team efficiency and technical work is a plus
Tech stack
JavaScriptHTMLAPIsSQLPythonNodeJSAI tools
Benefits
Hybrid working model blending home and in-office experiencesLearning, mentorship, and career development programsHealth benefits, wellness perks, and mental health supportDiverse, inclusive, and globally connected teamAttractive salary with performance-based rewards and family-friendly policiesPotential for equity depending on role and level
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