OpenAI is hiring a senior Ads Solutions Engineer based in London with a hybrid work model (3 days in office). The role involves partnering with advertisers and agencies during pre-sales and growth to provide technical expertise on OpenAI’s advertising platform. Responsibilities include leading technical discovery, designing implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks, onboarding advertisers, troubleshooting technical issues, building demos and proofs of concept, collaborating cross-functionally, creating technical documentation, and training internal teams. Candidates should have 5+ years in solutions or sales engineering, technical account management, adtech, or martech, with hands-on experience in digital advertising measurement, CRM/data integrations, SQL, APIs, and advertiser ecosystems. Strong communication skills, ownership, and customer empathy are required. Relocation assistance is offered.
What you'll do
Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure
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Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals
Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks
Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting
Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance
Build compelling demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s ads solutions
Partner cross-functionally with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities
Create repeatable technical documentation, playbooks, and best practices that scale advertiser adoption globally
Help train internal sales and success teams on technical capabilities, integrations, and evolving product features
Requirements
5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role
Hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations
Understanding of advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses
Ability to explain complex technical concepts clearly to both technical practitioners and executive stakeholders
Experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets
Comfortable operating in ambiguous, fast-moving environments and helping build processes from scratch
Strong ownership, bias for action, and customer empathy
Care deeply about responsible platform growth, user trust, and long-term partner success
