Full job description
OpenAI is hiring a senior Ads Solutions Engineer based in London with a hybrid work model (3 days in office). The role involves partnering with advertisers and agencies during pre-sales and growth to provide technical expertise on OpenAI’s advertising platform. Responsibilities include leading technical discovery, designing implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks, onboarding advertisers, troubleshooting technical issues, building demos and proofs of concept, collaborating cross-functionally, creating technical documentation, and training internal teams. Candidates should have 5+ years in solutions or sales engineering, technical account management, adtech, or martech, with hands-on experience in digital advertising measurement, CRM/data integrations, SQL, APIs, and advertiser ecosystems. Strong communication skills, ownership, and customer empathy are required. Relocation assistance is offered.
What you'll do
- Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure
- Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals
- Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks
- Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting
- Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance
- Build compelling demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s ads solutions
- Partner cross-functionally with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities
- Create repeatable technical documentation, playbooks, and best practices that scale advertiser adoption globally
- Help train internal sales and success teams on technical capabilities, integrations, and evolving product features
Requirements
- 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role
- Hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations
- Understanding of advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses
- Ability to explain complex technical concepts clearly to both technical practitioners and executive stakeholders
- Experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets
- Comfortable operating in ambiguous, fast-moving environments and helping build processes from scratch
- Strong ownership, bias for action, and customer empathy
- Care deeply about responsible platform growth, user trust, and long-term partner success
Tech stack
pixelsAPIsserver-to-server integrationsidentity solutionsoffline conversionsmeasurement frameworksSQLCRM/data integrationstag managersCDPsanalytics toolsattribution platformsdata warehouses
Benefits
Hybrid work model with 3 days in the office per weekRelocation assistance to new employees