Solution Engineer

What you'll do

• Own the End2End technical onboarding process including Taboola pixel implementation and conversion tracking
• Build in-depth knowledge of Taboola advertising products
• Execute setup and delivery tasks and provide consultation on best practices
• Perform technical troubleshooting for onboarding issues
• Conduct detailed campaign performance analysis and provide optimization recommendations
• Manage campaign level performance and advise on delivery and KPI attainment
• Surface verticalized best practices, insights, trends, and benchmarks
• Design methodologies and tools to improve customer service and troubleshooting
• Collaborate with business teams and external customers’ product and technical teams for integration

Requirements

• Fluency in English
• B.tech/ B.E/ Bsc. IT degree
• At least 3 years of experience in technical solutions or support roles, preferably in ad tech
• Hands-on experience with SQL and API calls and tools
• Knowledge of Google Analytics, JavaScript, CSS/HTML, and Mobile SDKs is an advantage
• Strong customer service skills
• Ability to translate technical investigations into actions for customers
• Experience with sales techniques including questioning, objection handling, and competitive selling
• Knowledge of business processes and workflows
• Ability to provide structured formal documentation
• Excellent written and verbal communication skills
• Ability to build effective relationships
• Ability to manage multiple projects and stakeholders
• Ability to prioritize based on urgency
• Ability to understand business objectives and partner to achieve key results

Tech stack

Benefits